Public Health Aide

Job Description

Job Description

Are you passionate about making a difference in your community? Are you looking to build a fulfilling career in Public Health? Join Summit County Public Health! Summit County Public Health is proud of our commitment to both the communities we serve and the employees who make our work possible. Our staff has recognized us as a certified Great Place to Work®-and we invite you to be part of our mission to create a healthful environment and ensure the accessibility of health services to all.

Summit County Public Health is seeking a Public Health Aide to work full-time (35 hours per week), Monday through Friday, in the Women, Infants, and Children (WIC) program. The Public Health Aide plays a vital role in supporting WIC program operations, ensuring that participants receive high-quality service and assistance.

This position works under the supervision of the Dietitian Supervisor and collaborates with other staff members to provide participation reception and clinical support while maintaining accurate records and ensuring compliance with WIC program policies. This is an impactful role for professionals committed to enhancing public health through effective program support, client service, and proactive community engagement.

Key Responsibilities

• Provide participant reception, data collection, and data processing to ensure efficient clinic flow.
• Maintain and organize files, forms, and other related documents, ensuring accuracy and compliance with program policies.
• Perform basic clinical support services, including obtaining heights, weights, and hemoglobin measurements per Ohio WIC Policy & Procedure Manual.
• Screen and process participant applications for eligibility based on income, residency, category, physical presence, and identity. Assist participants with completion of forms if needed.
• Issue WIC benefits, schedule appointments, and assist participants in completing necessary forms.
• Explain the WIC program, rights, responsibilities, and WIC Nutrition Card use during certification and recertification appointments.
• Function as a part of the breastfeeding support team.
• Utilize tele-interpreter services to assist non-English-speaking participants effectively.
• Prepare participant charts, certification packets, and forms; ensure timely filing and chart maintenance.
• Monitor voicemail and electronic faxes, responding or forwarding as necessary.
• Assist with orientation and training of dietetic students and staff.
• Participate in program meetings, trainings, and community engagement activities as assigned.

Qualifications

• High school diploma or equivalent required; an Associate's degree in a related field is preferred.
• Minimum of one year of office support or medical assistant-related work experience.
• Valid Ohio driver's license, automobile availability, and liability insurance.
• Proficiency in Microsoft Office products (Word, Excel, Outlook) and Google Workspace tools.

Summit County Public Health (SCPH) is committed to fostering, cultivating and preserving a culture of diversity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization's achievement as well. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.