Asset Retention Representative

Job Description Insight Global is looking for an Asset Retention Specialist to work onsite for one of our clients in the Kansas City area. This position will require you to be in the office 5 days a week for the first 6–9 months while training. Once training is completed, it will become a hybrid position with the option of one day work from home. This person will be responsible for making outbound calls and producing outbound emails to the company’s customers and understanding the cancellations of any policies. It is important that this person have high attention to detail and organizational skills. They will be responsible for tracking any policy cancellations and ensuring that they have the correct amount/data documented. This role also requires good relationship building and communication skills as they will be communicating with customers daily. All of the tracking of policies will be handled in a Windows‑based application to which they will be trained during the training period. This person will be working on a floor with C‑Suite executives so it is crucial that they have a polished and professional demeanor! We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: Skills and Requirements 3+ years of work experience in any of the following: administrative, customer service, insurance, commercial lending, or related Excellent verbal and written communication skills Experience building and maintaining successful working relationships Basic proficiency in Microsoft Word, Excel, and Outlook. Ability to successfully work in group settings and autonomously Strong organizational skills and time management skills High school diploma completed, some college preferred but not required Prior experience in the insurance space, more specifically in property and casualty #J-18808-Ljbffr Insight Global