Salesforce Technical Architect

Salesforce Technical Architect

Location: NYC, NY

Make sure diversity and banking/financial domain will be a huge plus to get profiles moving first to client. Job scope: These requirements are in the contact center area where they are integrating the contact center application in SFDC and building CTI components and various widgets within SFDC to run the Connect application. Required skills:

• This is for a hands-on solution architect position.
• Lightning component and CTI are two key aspects.
• FSC and chatbot knowledge is an advantage.
• Integration and development experience in Angular and Apex is needed.

Need experienced SF developers who are willing to be hands-on and code as well as do solutioning. Proficiency in external data connectors, financial service cloud, territory management, person accounts, platform cache, shield, platform events. Strong experience with Salesforce Lightning and hands-on experience with the Apex programming language, building Salesforce Lightning UI, Salesforce Lightning Connect to call external API, and development of REST APIs. Good understanding of OAUTH2, caching, future calls, outlook integration, open CTI, and Salesforce features. Ability to develop reports, dashboards, and processes to continuously monitor data quality and integrity, ability to interpret system/business requirements and prepare specification and design documents, an understanding of the sales process to better align changes to the CRM platform, and familiarity with modern technology and architecture (cloud, virtualization, object stores, etc.). Extensive software engineering work experience in an Agile/SDLC environment and solid software design, coding, testing, maintenance, and debugging skills in the Salesforce CRM platform. Ability to provide ongoing business support to the users for the CRM platform and ability to be a hands-on lead of technology initiatives. Knowledge in CI/CD pipeline implementation and troubleshooting. Good knowledge in design patterns and enterprise architecture.