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Product Support Specialist - Hybrid, Customer Delight

RED Digital Cinema

RED Digital Cinema is seeking a Customer Support Specialist to provide after-sales support to RED customers and manage inquiries, RMAs, and orders in a hybrid Lake Forest setting. You will interact with Tier 2 teams, maintain SLA benchmarks, and stay informed on current and legacy RED products, policies, and announcements. The role requires 3+ years in customer or technical support and proficiency with Oracle NetSuite, Zendesk, Outlook, Excel and Word while delivering clear, timely updates. #J-18808-Ljbffr RED Digital Cinema

Vacancy posted 1 day ago
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