Front Desk Agent

Front Desk Agent We are looking for a highly motivated individual to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. Responsibilities Works overnight; check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Provide exceptional customer service by being engaging and taking sincere interest. Help to resolve problems and WOW guests through recovery when things aren’t quite right. Interact with hotel resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank, communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Qualifications High school diploma or equivalent. A strong desire to make an impact on other people. An outgoing and engaging personality. Excellent computer skills. Excellent verbal and written communication skills. Ability to work in a fast-paced setting. Ability to stand for the duration of the shift. Must be available to work 11PM-7AM. Compensation $21.00 - $21.00. Equal Opportunity Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr BENCHMARK