Epic Analyst

Ambulatory Epic Systems Analyst

Join a mission-centered Catholic healthcare organization as an Ambulatory Epic Systems Analyst and make an immediate impact.

This role is critical to supporting a high-priority outpatient service line, contributing to Epic build, testing, workflow design, configuration, and operational readiness. You’ll serve as a subject matter expert for ambulatory Epic functionality and integrated third-party applications, partnering closely with clinical and operational stakeholders to deliver sustainable, high-value solutions.

Ideal candidates enjoy hands-on ownership, thinking beyond standard Epic builds, and solving complex problems in fast-paced environments. If you’re motivated by optimization, collaboration, and meaningful work that supports patient care, this role offers both challenge and purpose.

Job Summary:

Acts as a broad subject matter expert for service line Epic functionality and integrated third-party applications. Identifies best practices for the business and works closely with stakeholders to define the technical systems and enhancements needed to deliver business results. Conducts research on possible solutions and makes recommendations based on findings. Develops detailed analysis for proposals that outline feasibility, scalability, and costs. Suggests, designs, tests, implements, and evaluates solutions.

Job Responsibilities and Requirements:

Primary Responsibilities:

• Contributes to service line research for business needs and translates into the technical enhancements necessary for configuration and business process changes. Develops proposals that outline feasibility and costs.
• Codes complex functions including building application tables and reports for multiple Epic applications. Tests build to ensure quality delivery to business partners.
• Implements and stabilizes core business applications, researching application infrastructure needs, associated hardware, endpoints, and databases.
• Proactively identifies and solves complex problems; uses ground-breaking and innovative methods to think beyond existing solutions which impact business direction and drive business performance.
• Researches and recommends best practices for scalability, supportability, ease of maintenance, and system performance.
• Analyzes, prioritizes, and organizes technical requirement specifications using data, diagrams, and flowcharts to inform decision making.
• Leads functional teams or projects in a project management role with moderate resource requirements, risk, and/or complexity.
• Plans and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements.
• Troubleshoots and resolves complex integrated issues crossing applications and works with vendors to solve issues.
• Performs other duties as assigned.

Education:

• Bachelor’s degree in computer science or related field, or equivalent years of experience and education

Experience:

• Three years’ relevant experience with Epic functionality, design, configuration, and technical environment concepts/functions. Experience in Epic builds is required.

Certification:

• Epic certified or accredited in one or more modules.
• Epic Ambulatory preferred

Physical Requirements:

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License and/or Certifications:

• N/A

Benefits:

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.