AI engineer

We seek an experienced developer to design, build, and deploy advanced conversational AI solutions on Google Cloud. You will leverage Vertex AI, CCAI, and Dialog Flow to create intelligent, scalable chatbots that enhance digital customer engagement. Key Responsibilities Experience architecting, designing, and developing scalable chat Virtual Agent frameworks usingGoogle Vertex AI , with proficiency inVertex AI Agent EngineandGoogle Agent Development Kit (ADK). Expertise in building, customizing, and optimizingchatbotsandconversational flowswithDialogflowCX/ES, including implementation of advanced intent detection, context management, slot filling, and rich fulfillment. Demonstrated ability to leverage state-of-the-artNLP,LLM, andGenAImodelsonVertex AI to enhance chatbot capabilities, such as complex intent handling, summarization, entity extraction, and response generation. Hands‑on experience building and maintaining cloud‑native chat Virtual Agent solutions using GCP services includingCCAI,Vertex AI ,Pub/Sub,Cloud Functions,Cloud Run,Cloud Storage, andBigQueryfor real‑time data processing, analytics, and reporting. Proficiency intraining,fine‑tuning, anddeployingcustomLLMs,transformer models, andRetrieval Augmented Generation (RAG)pipelines to advancechat Virtual Agent intelligence. Solid understanding and practical application ofMLOpsbest practices for chatbot pipelines, including automation of training, deployment, testing, monitoring, and versioning withVertex AI Pipelines,Docker,Kubernetes, andCI/CDworkflows. Strong experience developingREST APIs,gRPC, andJSON‑based communication for seamless system integration. Required Qualifications 6+ years in software development (4+ in NLP/NLU for chat). Advanced Python skills; experience with ML/NLP libraries (Hugging Face, TensorFlow, PyTorch). Proven success building conversational agents with Vertex AI and Dialogflow CX/ES. Proficiency in GCP services and cloud‑native architectures. Experience with Agent Assist functionality is a plus. Preferred Qualifications Master’s/PhD in Computer Science, AI /ML, or related field. GCP certifications (e.g., Google Cloud Certified Professional ML Engineer ). Experience with GenAI frameworks (PaLM, Gemini). Integration with CRM, knowledge bases, and live agent systems. Knowledge of security and compliance in chat AI . Soft Skills Excellent communication and collaboration. Strong ownership and end‑to‑end project delivery. Leadership in cross‑functional environments. ROBOTICS TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTICS TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTICS TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract #J-18808-Ljbffr