Program Manager

Location: Seattle WA (Onsite 100%) Looking for local candidates in the area HCLTech is looking for a highly talented and self- motivated Technical Program Manager 8 to 12yrs from e-Commerce or Retail background. The Program Manager who managed Manages end-to-end delivery of OMS enhancements, implementations, upgrades, and optimization projects. Program Manager with Sterling OMS or Manhattan OMS (Preference is Sterling must have experience with one of them). Program Manager to join HCL Tech in advancing the technological world through innovation and creativity. Sterling Technical Program Manager (TPM) Must Have Experience: Experience Technical Program Manager 8 to 12yrs Who Manages end-to-end delivery of OMS enhancements, implementations, upgrades, and optimization projects Experience with Sterling OMS or Manhattan OMS (Preference is Sterling must have experience with one of them) Program Manager who has Built, Deployed Sterling or Manhattan OMS Experience withing e-Commerce or Retail Program Manager who has led and managed team of 25 resources mix of Onshore / Offshore Program Manager who has experience with fulfillment systems Manage dependencies across multiple teams within a microservices-based architecture Facilitate requirements gathering, solution design reviews, and technical decision-making. Monitor project metrics, timelines, budgets, risks, and overall delivery health. Ensure alignment with enterprise architecture and operational excellence standards. Job Summary An experienced Technical Program Manager (TPM) with strong expertise in IBM Sterling Order Management System (OMS) to lead and manage strategic omnichannel retail initiatives. The ideal candidate will possess a combination of deep technical knowledge, program management expertise, and experience working within complex retail supply chain ecosystems. The TPM will be responsible for driving OMS-related programs, coordinating cross-functional teams, managing integrations across commerce platforms and enterprise applications, and ensuring successful delivery of scalable omnichannel solutions. The candidate should have hands-on understanding of IBM Sterling OMS, cloud-based architectures, API integrations, and modern microservices environments. Key Responsibilities Lead large-scale IBM Sterling OMS programs and initiatives across business and technology teams. Manage end-to-end delivery of OMS enhancements, implementations, upgrades, and optimization projects. Collaborate with business stakeholders, product owners, architects, engineering teams, and external vendors. Drive program planning, governance, risk management, and executive reporting. Coordinate integration initiatives between Sterling OMS and: eCommerce platforms Supply chain applications Affiliate services and partner systems Manage dependencies across multiple teams within a microservices-based architecture. Lead release planning, deployment readiness, and production stabilization activities. Facilitate requirements gathering, solution design reviews, and technical decision-making. Monitor project metrics, timelines, budgets, risks, and overall delivery health. Ensure alignment with enterprise architecture and operational excellence standards. Required Qualifications 8+ years of experience in Program Management or Technical Program Management roles. 5+ years of experience working with IBM Sterling Order Management System (OMS). Strong understanding of: Order orchestration Inventory visibility Experience managing complex enterprise integration programs. Strong knowledge of: APIs Event-driven architectures Microservices-based systems Experience working with Agile and Scrum delivery models. Excellent stakeholder management and communication skills. Proven ability to lead geographically distributed teams. Preferred Qualifications Experience with Blue Yonder (BY), particularly: Safety Stock Planning Inventory Optimization Experience in retail, omnichannel commerce, or supply chain domains. Familiarity with cloud-native environments hosted on AWS. Understanding of modern enterprise integration patterns and middleware technologies. Experience defining product roadmaps and strategic technology initiatives. Technical Skills Mandatory IBM Sterling OMS Program & Project Management API Integration AWS Cloud Agile/Scrum Retail & Order Management Processes Nice to Have Supply Chain Planning Inventory Management Solutions DevOps & CI/CD Practices Pay Range Minimum: 71hr Pay Range Maximum: 82hr HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to View email address on click.appcast.io for investigation. Compensation and Benefits medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance employee assistance program 401(k) retirement plan 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year) 10 paid holidays per year the role may also be eligible for performance-based bonuses subject to company policies How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. #J-18808-Ljbffr