General Manager

Office Manager

Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Office Managers to join our growing team. We are a leader in dental implant services, known for our exceptional patient care, evidenced by our 50,000+ 5-star Google reviews. With 39 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia is an ideal career for any hard working Office Manager who is interested in being a part of life-changing experiences for our patients.

Nuvia offers competitive base pay. In addition, Nuvia offers our Office Managers the unique opportunity to earn both monthly performance bonuses and yearly anniversary bonuses, which when combined give our Office Managers the ability to earn an additional 56K/year beyond their base pay.

No more dealing with complicated insurance approvals and billing. Nuvia Office Managers are patient focused which provides the rewarding experience of being a part of patients receiving their life changing smile.

Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.

Nuvia Office Managers are well supported, receiving support from dedicated Regional Managers. Our Regional Managers were once Office Managers, and so possess the skill-set to truly assist our Office Managers when support is needed.

General Managers are an integral part of each Nuvia center, working with administrative, clinical and sales team members to ensure the success of the center. General Managers are responsible for optimizing the patient schedule to align with production goals and to ensure patients are being treated efficiently. General Managers are key to ensuring patients have an exceptional treatment experience through excellent communication and managing patient expectations. General Managers are an important part of coordinating the medical clearance of Nuvia patients, working with Nuvia providers and external clinical offices to ensure patients are cleared for their surgical procedures in a timely manner. The General Manager is also responsible for managing the administrative team and Dental Assistants, ensuring policies and procedures are adhered to, and also that workflows are efficient.

Responsibilities:

• Drives a productive and efficient schedule
• Works with clinical team to ensure patients are cleared for surgery
• Ensures Nuvia's best practices are in place
• Administers and enforces company policies and procedures
• Works closely with clinical providers to communicate company objectives
• Serve as a point of contact between centralized operations and their center
• Ensure compliance in the center based on OSHA and HIPPA guidelines
• Facilitate training for center staff on new best practices

Qualifications:

• 3-5 year management experience in dental field
• Familiar with OSHA and HIPPA compliance standards
• Experience with OpenDental management Software preferred
• 2 plus years experience as a training facilitator

A Day in the Life:

• Patient Scheduling: Schedule patients to optimize efficiency and production
• Medical Clearances: Work with Nuvia providers and external clinical offices to ensure patients are cleared for their surgical procedures in a timely manner.
• System Updates: Ensure accuracy of documentation in Nuvia's operating system to accurately track patient surgeries, outstanding balances, and medical documentation.
• Daily Huddles: Perform daily huddles and inspections to facilitate alignment and adequate maintenance of the center.
• Communication Management: Collaborate and partner with other departments, such as: Compliance, Provider Success, Sales, Payroll, Facility Support, Patient Experience to ensure operational excellence and alignment.
• Miscellaneous Firefighting: Leverage your skills and experience as a manager to troubleshoot and solve daily situations that could negatively impact the patient, your team, or Nuvia.

At Nuvia Dental Implant Center, we are passionate about providing life-changing treatment to our patients. We are also committed to providing our teams with enriching work environments, growth & development and compensation which reflects the important work they do.

Interested in joining our team? Check out our YouTube channel to see what sets us apart.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.