Director Risk Management

Job Responsibilities

The Director of Risk Management is responsible for developing and administering risk-management and loss-prevention programs. Director of Risk Management works to assess and identify the potential risks that may hinder the reputation, safety, security, and financial prosperity of the organization. It is the responsibility of this position to see the adequate attention is paid to loss control activities throughout the property. Will initiate and promote a comprehensive safety and health program which will cover fire protection, accident prevention, reporting, record keeping, medical emergencies, investigations, inspections, hazardous materials and chemicals, protective equipment, and access to records.

Essential Functions:

• Initiates policies to comply with safety legislation and industry practices
• Researches and reports on the most cost effective plans to minimize asset liability
• Acts as the liaison to attorneys, insurance companies and individuals, investigating any incidents that may result in asset loss
• Reviews and analyzes risk management programs for the effectiveness of coverage and to reduce costs and losses
• Manages staff in the day to day performance of their jobs
• Ensures that project/department milestones and goals are met and adhere to approved budgets
• Demonstrates professional conduct, concern, respect and compassion toward all customers, vendors, co-workers and the public
• Plans and coordinates risk control and loss prevention activities and develops policies and procedures related to risk control.
• Manages the general liability and workers' compensation claim administration and litigation support activities.
• Assures that all team members who have had a worker's compensation claim is assigned to light duty, payroll is correct and communication from the supervisor and Team Member.
• Maintains OSHA record log of all reportable accidents within guidelines.
• Monitors and liaisons with third-party claims administrators, insurance company representative/consultants and other providers of risk management services.
• Analyzes alternatives and make changes in the existing risk control and risk financing techniques, based on changes in operations, activities or events.
• Develops and administers safety policies and programs to provide a safe environment for both guests and Team Members.
• Develops and administers guest liability claims policies and procedures.
• Ensures compliance with OSHA, NIOSH, ADA, and EPA programs by interpreting standards and recommending procedures and equipment for compliance.
• Responsible for all assembly permits, approved by the Fire Department to assure the property is covered by liability and in compliance with the County Fire Department.
• Conducts monthly safety committee meetings. Monitor all safety procedures, potentials hazards property wide.
• Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
• Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
• Performs other tasks as assigned.

Core Competencies:

• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
• Demonstrates the initiative to present new ideas and perspective to create positive results
• Exhibits respectful consideration of viewpoints, situations and others
• Puts the guest at the forefront of every decision

Essential Requirements:

• Strong understanding of risk management principles and practices
• Extensive knowledge of corporate insurance coverage
• Strong organizational skills and attention to detail required

Knowledge/Work Experience:

• Must be 21 years or older
• BA/BS Degree in related field and/or a combination of experience and education with a minimum of 5 years' equivalent work experience.
• Three (3) years' experience in a supervisory position in gaming/hospitality Risk Management or related field preferred.
• Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request.


Physical Demands:


The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.


While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.


Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift.

Work Environment:


The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment varies. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Must be able to handle intoxicated guests in a professional manner.

Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Pay Transparency: $175,000 - $200,000
Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.