Clinical Informatics Specialist - Registered Nurse (Exempt)

JOB SUMMARY (overview of job): The Clinical Informatics Specialist (RN) challenges the status quo of the healthcare experience through the Science of Informatics. An exciting role that is an expert in innovating, simplifying and translating technology to equitably support the St. Peter’s Health mission and vision and community affiliates. The position is responsible to perform workflow and system analysis, which includes troubleshooting, for software development/configuration activities associated with clinical applications. Caregivers in this role are also responsible for participating in the implementation, education, adoption, and process improvement of Health Information Technology (HIT). The Clinical Informaticist functions as a liaison with administrative and clinical users and the software development/application teams by exploring solutions to help meet our strategic goals and objectives. Performs as a resource for physicians, nurses, and other health care providers/teams who utilize the systems. This role also facilitates and coordinates the integration of data, professional knowledge and systems to support end-user satisfaction, improve productivity and safety, decision-making and quality outcomes. Utilizes resources and clinical experience to streamline clinical practice and promote best practice patient-centered care. This position utilizes informatics principles, to support and periodically lead projects with limited supervision and participate in governance committees, while continuing to develop clinical understanding and advance the informatics skillset. The physical location of this position is predominately on-site and may require travel to other campus locations.

KNOWLEDGE/EXPERIENCE: Experience working in Epic or other EHR vendor. Extensive knowledge and experience in the practice of nursing at the registered nurse (RN) level. Experience working autonomously on projects and directing the efforts of multiple people. Must have solid competency in computer skills. Must possess advanced knowledge and proficiency in applying the nursing process to clinical informatics issues, ability to perform research as needed, and utilize teaching skills, and systems management experience in order to meet the needs of our end-users. Excellent interpersonal and communication skills. Ability to communicate effectively both verbally and in writing. Must be detail oriented.

EDUCATION: ASN required, BSN or MSN preferred and four years of experience working directly in healthcare.

LICENSE/CERTIFICATION/REGISTRY: Licensed registered nurse (RN) in Montana. Should not have any restrictions on license that would inhibit completion of assigned duties such as restrictions on handling or dispensing of controlled substances. Current Epic Clinical Informatics certification or the ability to obtain within nine (9) months of hire is required. Obtaining additional proficiency or certification related to assigned modules may be required based on department’s operational need and at manager discretion.

Aptitudes:

• Demonstrate working knowledge of clinical workflows in an integrated healthcare system

• Ability to adapt and adopt new technologies, processes and form relationships with members of the care team with diverse backgrounds

• Mature customer experience, verbal and written communication skills

• Ability to prioritize and organize work with attention to detail and limited supervision

• Experience using word processing, spreadsheet, internet and e-mail, and virtual meeting applications

• Proven experience engaging providers, nurses, and other clinicians

• Experience applying informatics fundamentals (People, Process, Technology) to impact quality and safety

• Working knowledge of clinical language and terminology, practices, culture, and priorities of clinicians working in an integrated healthcare environment

• Execute tasks in a high-pressure environment and handle these situations in a calm and courteous manner

• Demonstrate high level of mental acuity, intelligence and motivation

• Assists in the development and maintenance of policies and procedures related to clinical practice and information systems

• Assists in collection of pertinent clinical data, analyze results, make recommendations and follow-up on recommended actions

• Demonstrates ability to use sound judgment in dealing with complex situations

• Participate in Performance Improvement initiatives as it relates to practice and information systems

• Participate in the mentorship of new team members

• Utilizes resources to review trends and issues in healthcare