Teller Part Time

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers. We foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. This role is a PT Teller within PNC's Northwest Region Retail Banking organization, based in Sparta, NJ. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, and identifies banking opportunities during the customer interaction for referral. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer’s problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Employee Expectations Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – Assessing and effectively managing all risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs Work Experience & Education Roles at this level typically do not require a university or college degree, high school diploma, GED, or significant experience to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered. No Degree No Required Certification(s) No Required License(s) Pay Transparency Base Salary: $17.31 – $28.85 per hour. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance. Benefits PNC offers a comprehensive range of benefits for part‑time employees: medical and prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. Paid time off includes parental leave, up to 11 paid holidays, and 7 occasional absence days. Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year, to be used after 90 days of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io, including “accommodation request” in the subject line and your name, the job ID, and preferred method of contact in the email body. Applicants may also call View phone number on click.appcast.io and say “Workday.” All information provided will be confidential and used only to the extent required to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr