Service Desk Lead: Escalations & SLA Operations (DMV)
NucoreVision
Nucorevision, Inc is seeking a Service Desk Coordinator in Washington, DC. The role focuses on managing daily service desk operations, coordinating escalations, and monitoring SLAs. Candidates should have a minimum of 5 years’ experience in service desk operations and a Bachelor's Degree preferred. Strong customer service and leadership skills are essential. The position requires US citizenship and residency in the DMV area. Recommended certifications include ITIL Foundation. #J-18808-Ljbffr
Vacancy posted 5 hours ago
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