Front of House Manager

Chick-fil-A Manager

A manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and leads with a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. A manager's two main areas of focus are leading a shift to ensure profitability & efficiency in the daily operation of the business, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time (excellent opportunity for current college students looking for PT position)

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Manager Responsibilities:

• Leading day-to-day operations in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken
• Hold the team accountable while still caring for the team
• Protect the Brand by upholding high standards for Food Safety & Quality
• Available to work Saturdays
• Available to work one mid-shift a week.

Qualifications and Requirements:

• Lead at an Elite level; early, prepared, clear communication, professional
• Treat everyone with Honor, Dignity & Respect
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members & Guests
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.