eDiscovery Quality Assurance Supervisor

The Opportunity:
Serve in a hands-on supervisory role supporting eDiscovery operations across Relativity Server and RelativityOne, with responsibilities divided between Load Team activities and Quality Assurance (QA) oversight.

• Provide day-to-day supervision and technical guidance to QA team members while remaining actively involved in data loading, exports, productions, and other Load Team workflows.
• Help ensure eDiscovery deliverables meet established quality, accuracy, completeness, and formatting standards before release to clients, review teams, or downstream workflows.
• Act as a technical resource and escalation point for QA and Load Team personnel when troubleshooting data, load file, production, or Relativity-related issues.
• Work closely with eDiscovery operations personnel to promote consistent procedures, identify recurring quality issues, and support the timely completion of project deliverables.

Responsibilities:

• Serve as the direct supervisor for assigned Quality Assurance team members, with direct reports responsible for performing quality assurance activities in support of eDiscovery operations.
• Perform hands-on Load Team responsibilities, including importing and exporting data, loading images, natives and metadata, executing productions, and supporting data transfers within Relativity Server and RelativityOne.
• Oversee and perform quality control of eDiscovery deliverables, validating document counts, metadata, Bates numbering, images, native files, extracted text, family relationships, production specifications, and load file integrity.
• Identify, document, troubleshoot, and coordinate resolution of discrepancies discovered during QC, including missing files, metadata inconsistencies, broken paths, formatting issues, production errors, and document relationship issues.
• Support team development by providing day-to-day coaching, answering technical questions, reinforcing established SOPs and quality standards, and communicating recurring issues or training needs to management.
  
  

• Professional experience in eDiscovery, litigation support, legal technology, or a related technical environment with direct experience performing data loading and/or quality assurance functions.
• Working knowledge of Relativity Server and RelativityOne, including common import, export, production, and document review workflows.
• Experience performing detailed QC of eDiscovery data and deliverables, including validation of metadata, images, native files, extracted text, document counts, Bates numbering, and family relationships.
• Experience troubleshooting load files and structured data, including common DAT/CSV formatting issues, delimiters, file paths, field mappings, encoding, and document-level exceptions.
• Demonstrated ability to provide task-level oversight, technical guidance, peer review, or team leadership while maintaining individual production responsibilities.
• Bachelor's degree (BA/BS) from an accredited college or university

Desired:

• Demonstrated experience supporting eDiscovery operations and a strong understanding of the eDiscovery lifecycle, particularly data loading, quality control, exports, productions, and delivery validation.
• Hands-on experience working with Relativity Server and/or RelativityOne, including document imports, exports, productions, workspace navigation, saved searches, and document-level quality control.
• Strong analytical and troubleshooting skills with the ability to identify discrepancies across metadata, images, natives, extracted text, load files, and production deliverables.
• Ability to balance hands-on technical responsibilities with day-to-day supervisory duties, prioritize competing assignments, and coordinate work across multiple active matters or projects.
• Strong written and verbal communication skills with the ability to provide clear technical guidance, document issues, communicate status, and escalate risks appropriately.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.