Head of Community Impact

Head of Community Impact About the Company Internationally recognized network of NGOs providing technology solutions & support Industry Non-Profit Organization Management Type Non Profit Founded 1987 Employees 51-200 Specialties technology nonprofit social-sector data ngo networks technology innovation philanthropy and nonprofit Business Classifications B2B SAAS Enterprise About the Role The Company is seeking a Head of Community Impact to join its founding executive team. This mission-driven leader will be instrumental in driving meaningful engagement and adoption of the organization's data, technology, and AI solutions across cradle-to-career and place-based partnerships. The role is akin to a Chief Marketing Officer or Chief Experience Officer in a commercial context but is fundamentally focused on community trust, engagement, and adoption. The successful candidate will be responsible for setting and executing a national community engagement and adoption strategy, building and leading a high-impact team, and delivering on a strategic program roadmap. Key responsibilities include field engagement, national program design, and the cultivation of strategic partnerships. The ideal candidate will have a strong background in community engagement, movement building, and program design, with a proven track record of driving adoption at scale. They should be entrepreneurial, relational, and adept at shaping brand identity and digital presence. A builder mindset, adaptability, and a deep commitment to advancing economic mobility and equity are essential. The Head of Community Impact at the company will work in a fully remote capacity, with approximately 25% travel, and will be expected to operate in a fast-paced, early-stage environment. The role requires a leader with a builder mindset, who is adaptable, and who thrives in ambiguity. The candidate should be a strategic, mission-driven leader with 12-15+ years of experience, and a strong focus on impact orientation and measurement. Professional qualities include leadership in community engagement and adoption, movement building, program design, brand and narrative leadership, team management, and a collaborative approach to cross-functional leadership. The role demands a leader with a strong command of engagement and adoption metrics, and a commitment to using data to inform decisions and improve outcomes. The Head of Community Impact will be a highly relational leader, capable of building trust and credibility with various stakeholders, and will be dedicated to the organization's mission of advancing economic mobility and equity. Hiring Manager Title Chief Executive Officer Travel Percent Less than 10% Functions Marketing Non-Profit Management