Accounts Receivable Manager

Full job description

Accounts Receivable Manager

Location: 10221 Prospect Ave, Santee, CA 92071 

Company: Vista Fulfillment Group 

Job Type: Full-time, on-site 

Pay: $30-37/hour, depending on experience

About the Role

Vista Fulfillment Group is hiring an experienced  Accounts Receivable Manager to oversee customer invoicing, payment tracking, collections, AR reporting, and the daily performance of the AR team.

This role is responsible for making sure customer invoices are calculated correctly, sent on time, followed up on, and paid within the agreed terms. The AR Manager will review the work of the AR team, communicate with customers and vendors regarding payment issues, and work closely with the CFO to keep AR balances accurate and current.

This is a hands-on management role for someone who is highly organized, detail-oriented, strong with Excel and QuickBooks, and comfortable leading a team while also communicating professionally with customers.

What You’ll Do

• Oversee the full accounts receivable process from invoicing to payment collection
• Ensure customer invoices are calculated, reviewed, approved, and sent accurately and on time
• Review the AR team’s work to confirm billing, payment calculations, and account details are correct
• Monitor open AR balances and follow up on overdue payments
• Communicate with customers, vendors, and account contacts to resolve payment issues
• Escalate collection issues, disputes, or delayed payments quickly to the CFO
• Work closely with the CFO on AR aging, cash collection, payment status, and customer account risks
• Review customer accounts, payment history, balances, and outstanding invoices
• Help manage payment disputes, short pays, missing payments, and billing questions
• Create AR reports showing aging, collections, payment status, disputes, and team performance
• Lead, train, and hold the AR team accountable for accuracy and timely follow-up
• Improve AR processes, invoicing workflows, documentation, and reporting

Ideal Candidate

• Experienced AR professional with strong management and communication skills
• Comfortable managing a small team and reviewing their work for accuracy
• Education in accounting or finance
• Strong with customer account management and payment follow-up
• Able to professionally chase payments without damaging relationships
• Very organized with strong time management and follow-through
• Comfortable working directly with the CFO and escalating issues quickly
• Detail-oriented and able to catch billing mistakes, missing details, and payment discrepancies
• Strong problem solver who can manage disputes and keep AR moving

Requirements

• Accounts receivable experience required
• Bachelors Degree in Accounting or a related field
• Experience managing or supervising accounting, AR, billing, or collections staff preferred
• Strong QuickBooks experience required
• Strong Excel skills required, including (Pivot tables, VLOOKUPs, Formulas, Filters and sorting)
• AR aging reports
• Data cleanup and reconciliation
• Account Management skills
• Experience reviewing invoices, billing calculations, customer statements, and payment records
• Strong communication skills with customers, vendors, internal teams, and leadership
• Ability to manage multiple accounts, deadlines, follow-ups, and team priorities
• Strong attention to detail and accuracy
• Must be able to work on-site in Santee, CA

Nice to Have

• Experience in fulfillment, logistics, ecommerce, 3PL, warehouse, retail, or distribution businesses
• Experience with customer billing, service fees, storage fees, fulfillment fees, shipping charges, or marketplace billing
• Experience supporting month-end close
• Experience creating AR aging reports and cash collection forecasts
• Experience improving billing or collections processes
• Experience working directly with CFO, controller, or accounting leadership

Example Responsibilities

• Review customer invoices before they are sent
• Confirm the AR team is calculating charges correctly and on time
• Monitor AR aging and identify accounts that need follow-up
• Contact customers about overdue payments or payment disputes
• Build Excel reports showing open balances, aging, payment trends, and collection status
• Use QuickBooks to review customer accounts, invoices, payments, and outstanding balances
• Resolve short payments, missing payments, invoice questions, and customer disputes
• Report major payment issues or collection risks to the CFO quickly
• Train AR team members on proper invoicing and follow-up procedures
• Improve the process for how invoices are reviewed, sent, tracked, and collected

Benefits

Why Join Us

This is a key accounting leadership role with direct impact on cash flow, customer accounts, and financial accuracy. You will help ensure invoices are correct, customers pay on time, AR balances stay clean, and the accounting team operates with strong structure and accountability.

Pay: $30.00 - $37.00 per hour

Benefits:

• 401(k)
• Health insurance