Counselor Supervisor

Job Description

Job Description

Job Summary

The Clinical Supervisor provides clinical supervision to internal counselors pursuing their Licensed Alcohol and Drug Abuse Counselor (LADAC) credential in Tennessee. This role ensures supervision activities meet state regulatory requirements and supports the professional growth of supervisees through group supervision, individual supervision, and occasional training facilitation. The Clinical Supervisor also plays a key role in maintaining compliance with all applicable state rules and standards.

Summary of Essential Job Functions

The key responsibilities of the Clinical Supervisor include but not limited to:

Duties and Responsibilities

• Maintain caseload
• Engage in Monthly QI Meetings for reporting and improvement planning
• Provide in-service training
• Provide crisis intervention/support services to patients assigned to other counselors when their primary counselor is unavailable
• Monitor and assess the quality of clinical services provided by the counseling team
• Assist counselors in training and questions concerning case management, counseling strategies and federal and state regulations
• Group Therapy Planning/Development
• Conduct fidelity monitoring observations of evidence-based interventions and practices
• Meet with counselors for whom they are providing clinical supervision on a periodic basis, provide constructive feedback to counselors regarding their progress, and prepare required documentation as required by regulatory agency
• Provide oversight to counselors under their supervision by accompanying them while conducting 1:1 session and/or group therapy sessions
• Provide hands-on training of the 12 core functions through direct observation and case record review
• Facilitate individual and/or group sessions with counselors under their supervision at least one time per week at least one hour in duration during which feedback and mentoring is provided.
• Conduct alcohol and drug abuse counseling sessions on a regular basis per state regulation, or as part of the individual treatment plan
• Conduct group counseling sessions as required
• Orient patients to the treatment program’s operation and procedures
• Collect available social, educational, economic, and vocational information to be used as part of the assessment process
• Implement or revise patient treatment plans with the patient as required per state regulation and record a review of the patient’s progress according to BHG policy
• Develop within (10) days of entry or as required by state guidelines, whichever is more stringent, a formal treatment plan documenting patient goals and update utilizing the same guidelines.
• Maintain patient records that are complete, comprehensive, and well organized
• Submit records for periodic review as requested by supervisory team
• Document all patient contacts. If other team members provide services to the patient, the assigned counselor is responsible to see that such contacts are documented in the patient’s chart
• Make appropriate referrals through case-management services and perform necessary follow-up
• Assist the Program Director in implementing new programs into patient treatment
• Advise the Program Director of problems encountered with caseload management and schedules
• Attend weekly treatment team meetings prepared to both lead the discussion where appropriate and discuss his/her assigned individual patient caseload
• Provide in-service trainings to counselors and other treatment center team members as needed
• Provide intake/readmission services, and when applicable provide several weeks of supportive follow-up counseling for new patients until their assignment to a primary counselor
• Provide, monitor, and document follow-up calls/contact to all discharging patients for at least 30 days
• Provide crisis intervention/support services to patients assigned to other counselors when their primary counselor is unavailable
• Provide inter-agency reports/documentation required for third party reimbursement, criminal justice proceedings, supplemental income assessments, emergency services, and other specialized treatment needs of patients as applicable
• Coordinate care with other community providers as needed
• Perform peer file reviews monthly for the purposes of quality control
• Monitor and assess the quality of clinical services provided by the counseling team

Regulatory

• Stay current on Tennessee state laws, rules, and regulations regarding LADAC supervision and licensure.
• Ensure supervision hours, activities, and records meet all state requirements.
• Collaborate with HR and compliance teams to align supervision practices with organizational policies.
• Facilitate or coordinate training sessions to enhance clinical competencies, ethics, and adherence to best practices.
• Support supervisees in developing treatment planning, counseling techniques, and documentation skills.
• Responsible for complying with all federal, state and local regulatory agency requirements
• Responsible for complying with all accrediting agencies
• Shall encourage all unlicensed counselors to complete the process of obtaining appropriate licensure and/or certification
• Collaboration & Communication
• Work closely with program leadership to align supervision goals with organizational needs.
• Serve as a resource to supervisees for clinical and ethical guidance.
• Provide periodic updates to leadership on supervisee progress and potential concerns.
• Professional Development

• Responsible for the achievement of assigned specific annual goals and objectives
• Responsible for mentoring and training counseling team members regarding best practices in counseling and skills necessary to engage patients in treatment
• Demonstrates the belief that addiction is a brain disease, not a moral failing
• Demonstrates hope, respect, and caring in all interactions with patients and fellow Team Members
• Establishes and maintains positive relationships in the workplace
• Can work independently and under pressure while handling multiple tasks simultaneously
• Makes decisions and uses good judgment with confidential and sensitive issues
• Deals appropriately with others in stressful or other undesirable situations

Training

• Facilitate or coordinate training sessions to enhance clinical competencies, ethics, and adherence to best practices.
• Support supervisees in developing treatment planning, counseling techniques, and documentation skills.
• Participate in and/or schedule and attend regular in-service trainings

Other

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

Minimum Requirements

The ideal candidate must comply with federal and state regulations regarding certification, licensure, and degree. In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:

Qualifications

Required

• Current Qualified Clinical Supervisor (QCS) recognized by the TN Board of Alcohol and Drug Abuse Counselors for providing LADAC supervision.
• Demonstrated knowledge of state regulatory requirements for clinical supervision.

Preferred

• Experience supervising counselors in both group and individual settings.
• Familiarity with evidence-based practices for substance use disorder treatment.
• Training experience in clinical skills or ethics.

Skills & Competencies

• Strong interpersonal and communication skills.
• Ability to provide clear, constructive, and supportive feedback.
• Excellent organizational and documentation skills.
• Commitment to professional ethics and continuous learning.

Work Environment & Schedule

• Primarily office-based or virtual with occasional in-person meetings as needed.
• Flexible schedule to meet supervision requirements

In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:

• High integrity
• Excellent verbal and written communication skills
• Sound judgment
• Efficient
• Self-starter
• Strong customer service and interpersonal communication skills
• Ability to work independently and under pressure while handling multiple tasks simultaneously
• Ability to make decisions and use proper judgment with confidential and sensitive issues
• Ability to deal appropriately with patient and team members in stressful or other undesirable situations and to seek direction from supervisors when necessary
• Must be able to react quickly and make effective decisions
• Ability to demonstrate sufficient knowledge and understanding of human behavior to show potential for rehabilitating drug dependent patients
• Must have sufficient knowledge of the substance abuse population, treatment planning and the field of human social services to work toward the rehabilitation of the patient community
• Demonstrate basic computer/word processing skills
• Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs

Physical Requirements and Working Conditions

The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent such accommodation does not create an undue hardship on the business.

• Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
• Vision adequate to read correspondence, computer screen, forms, etc.
• Prolonged sitting, some bending, stooping, or stretching
• Variable workload, periodic high stress and activity level
• Standard medical office conditions and environments
• Interactions with patients who may be ill, have infectious diseases, have mental health diagnoses and/or are involved in the criminal justice system

Why Join BHG?

• Work-Life Balance : Enjoy generous paid time off, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays.
• Investment in Your Growth: Prioritize your development with role-based training and advancement opportunities.
• Comprehensive Benefits: Choose from three benefits programs, including health, life, vision, and dental insurance. Enjoy tuition reimbursement and 401K plan with discretionary match.
• Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for certifications or licenses.
• Employee Perks: Access exclusive discounts on various services and entertainment options, and benefit from our Employee Assistance Program and self-care series.

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed, and this job description may be updated at any time.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.