Supervisor, Maintenance

Position Summary Coordinates the completion of work orders for the General Maintenance Division and the Mechanical Division. Coordinates the preventative maintenance for the General Maintenance and Mechanical Divisions. Coordinates new equipment delivery and installation. Conducts divisional meetings for the General Maintenance and Mechanical Divisions. Coordinates Off shift activities. Trains/coaches. Evaluates personnel. Reviews service contracts. Approves all purchases for the General Maintenance and Mechanical Divisions. Coordinates assistance with Special Projects completion. Maintains portable radio system. Coordinates furniture and equipment moves. Coordinate Elevator Repairs and inspections. Coordinates JCAHO compliance. Responsibilities Investigates General Maintenance Division requests for work. Requests are received through work orders, e-mails, phone messages, and meetings. Answers questions and issues associated with requested tasks. This may require giving estimates concerning repairs relating to time and materials. Follows up on work performed when necessary to ensure it is done correctly and is satisfactory to those requesting it. Physically looks at issues and work orders to determine best approach to complete work. Assigns work to staff based on workload and expertise available. Work Orders for the General Maintenance Division involve all general patient room equipment and furnishings as well as portable hospital equipment such as beds, wheelchairs, stretchers and building components such as all interior lighting. The total equipment responsibility for the General Maintenance Division exceeds 4,000 pieces of equipment and several thousand building components. Coordinates the completion of the Mechanical Division related work orders. The coordination of these work orders requires a familiarity with all technical aspects of the equipment and systems. Unlike the General Maintenance Equipment the Mechanical Maintenance equipment and systems require a higher level of supervision due to the complexity of the equipment as well as a lack of duplication of equipment. The completion of a work order may require coordination of a backup plan and a higher level of planning and preplanning. The repairs may also require the use of an outside vendor and or contractor. The coordination of the repair of equipment assigned to the Mechanical Division includes systems such as sterilizers and instrument washers. The Maintenance Supervisor must also deal with advanced refrigeration systems such as Pharmacy and Lab refrigerators as well as all of the facility ice machines, as well as all dietary refrigeration. The supervisor is also responsible to coordinate repairs on larger systems such as the Pneumatic Tube System. These repairs may require the coordination of several of the staff in a team effort to determine the problem and resolve it quickly and many times the supervisor must coordinate his efforts with outside service personnel. The Maintenance Supervisor coordinates the repair of many systems and equipment that have little or no backup and have tremendous impact on the operations when they are down. The Mechanical Division is responsible for some 1,661 pieces of equipment. This includes automatic doors, dietary equipment, sterilizers, instrument washers, domestic clothes washers and dryers, domestic and commercial refrigeration as well as larger systems such as the pneumatic tube system. All these systems are maintained by the careful orchestrating of the efforts of the in‑house technicians with contracted service personnel. Coordinates the assigned preventive maintenance (PMs) for the General Maintenance and Mechanical Divisions by assigning PMs to staff as they are generated monthly. The supervisor tracks all PMs to ensure they are completed in a timely manner. The supervisor evaluates the need for additional manpower or adjusting work schedules to complete PMs. The supervisor also works closely with the Plant Operations Quality Technician (QT) who tracks and reports delinquent PMs. The supervisor is responsible for completing and reporting to the QT all delinquent PMs. The supervisor coordinates efforts to include new equipment in the PM program by recording all information concerning the equipment. This information is then reported to the QT for inclusion into the PM system. The supervisor is also responsible for reporting the need to remove equipment from the system that has been taken out of service. The supervisor also reviews all PM procedures to ensure that they are timely and effective. This review is accomplished by obtaining feedback from staff and then evaluating information and reporting to the QT who incorporates the changes in the PM system. The supervisor must constantly evaluate the effectiveness of the PM systems as related to the number of repairs and downtime of essential equipment. The supervisor is responsible for tracking equipment failures and reporting this monthly to the manager. Coordinates new equipment deliveries and installation. This responsibility can be divided into several areas. The supervisor is often included in the planning phase of the purchase of new equipment. This requires the supervisor to attend group discussions to evaluate new equipment. Planning may require the supervisor to field verify requirements for the new equipment as well as report to the management of Plant Operations to ensure that the new equipment can be installed, code compliant. The supervisor is often required to meet with vendors and manufacturer's representatives. The supervisor also works closely with Material Services to ensure that the delivery is timely in such a manner that resources are available. The supervisor may be required to support the effort with contracted movers such as ABC Moving and also arrange for temporary storage. Patient related equipment such as beds may require an initial safety check and documentation. The supervisor must coordinate these efforts with equipment delivery to Material Services. Attends weekly Plant Operations Supervisors meetings conducted by the Plant Operations Administrator. Conducts daily meetings with staff in the General Maintenance and Mechanical Divisions, to communicate policy and procedure changes. Communicates expectations to staff, while at the same time allowing feedback and input on all issues. Coordinate off shift activities. There are two phases of activities that take place on the off shifts. First the supervisor is responsible for the directing one‑half of the off shift coverage. Five staff members are assigned to 2nd, 3rd and weekend shifts. These staff responsibilities include work order completion, manning the control room and emergency response. The supervisor is responsible for ensuring that these off shift staff are trained and are familiar with policies and procedures that may come into play during the off shift hours. The supervisor instructs the staff on issues such as elevator extraction as well as securing technical equipment. The supervisor must also ensure that staff are familiar with the emergency call back procedures, with a working knowledge of who to call and when it is justified. The supervisor also has the responsibility of reviewing the off shift log each morning and taking action as necessary. This action may be a simple follow up or may require additional training to the off shift staff to prevent recurring issues. The 2nd phase of off shift coverage is the Mechanical Division on call coverage. The supervisor is responsible for scheduling an on call rotation. The supervisor is also responsible for determining how different situations are dealt with, and is responsible for all action taken by his staff. The supervisor is responsible for all follow up and reporting to his manager. The supervisor shall be responsible for training, coaching and evaluating staff. The supervisor is responsible for the training of staff. This training may require the use of vendors, in which case the supervisor will coordinate and schedule in services on upgrades to equipment or the operation of new equipment. The supervisor shall also be responsible for cascading information related to policy and procedure to staff. The supervisor shall also be responsible for the annual evaluation of all assigned staff. The supervisor shall utilize the appropriate form, as well as confer with the manager, prior to presenting the evaluation to the staff. The supervisor shall be responsible for coaching staff at the time of their evaluation as well as ongoing coaching of staff for maximum productivity. The supervisor is responsible for initiating disciplinary action. This requires the supervisor to have a working knowledge of the hospital handbook as well as departmental expectations. The supervisor shall also have the responsibility of initiating disciplinary action in cases of misconduct or failure to carry out assigned task. The supervisor shall work closely with the manager in these situations to ensure that all policies and guidelines are followed. The supervisor shall review all service contracts for sterilizers, washers, elevators, pneumatic tube system, fire extinguishers and ansul systems. The supervisor shall continually evaluate all equipment and systems to determine if service contracts are necessary as related to technical expertise as well as cost containment. This requires the supervisor to track downtime as well as cost for repairs of major equipment and systems. The supervisor evaluates the specified scope of work in all contracts and compares with projected contract cost. The supervisor makes recommendations to the Building Systems Manager as related to excessive contract cost and to the deletion of services. The contract evaluation by the supervisor requires a working knowledge of the equipment, the risk associated with in house repairs and operational issues associated with excessive downtime. Minimum Requirements High School plus 1 year but less than 2 years of formal training or education. Related Work Experience: More than 5 years but less than 6 years experience as a hospital mechanic or technician or supervision of employees either from an industrial/manufacturing or military background. One year of formal education may be substituted for each year of required experience, up to two years. Five years of actual supervisory experience may substitute for two years of formal education. Pay Range $28.58 - $41.66 Other Information Shift Expectations: starting 1st shift. May move to 2nd based on workflow and need. Equal Opportunity Employment Offers of employment are subject to successful completion of all pre‑employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint. #J-18808-Ljbffr ECU Health