Communications Specialist - Livermore Information Technology Program
$95.82k - $140.71kLawrence Livermore National Laboratory
Join us and make YOUR mark on the World! Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability. Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact. Job Description We have an opening for a Communications Specialist to support the Livermore Information Technology Program (LivIT). You will interact with all levels of administrative, management, and IT staff on the creation of knowledge base articles, operations communications, IT services promotions and communication plans to deliver consistent and accurate information to a wide range of technical and non-technical audiences.This position is in the Technical Information Department within the Business Directorate and will be matrixed to LivIT. This position will be filled at either level based on knowledge and related experiences as assessed by the hiring team. Additional job responsibilities, outlined below, will be assigned if you are selected at the higher level. This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week. You will Provide comprehensive writing and editing services for large and/or complex projects, potentially involving web and other media platforms such as ServiceNow. Develop original content and provide comprehensive writing and editing services targeted at an internal audience. Work with service owners, business units, or project groups, to coordinate communications projects; tasks include assessing incremental input and multiple iterations and developing communication styles for technical and possibly sensitive material. Interpret complex technical information and translate into various forms (e.g., Web copy, newsletters, tutorials, knowledge base articles) of easily understandable communications. Coordinate moderately complex communications projects, often with quick turnaround times and in collaboration with multiple contributors. Coordinate and evaluate multiple concurrent projects and their outcomes; lead ad hoc planning and status meetings. Develop and implement project plans and schedules for moderately complex projects while meeting cost, schedule, and quality commitments. Lead ad hoc planning and status meetings. Work effectively with LLNL staff members of all levels to support the Laboratory and its communications needs. Perform other duties as assigned. In addition, at the G04.3 Level Develop original complex technical content and provide comprehensive writing, editing, and editorial-development services for complex, multi-author communications products, including reports, presentations, knowledge base articles, web content, and other digital communications products. Serve as project manager by partnering to define technical communications strategies, messages, audiences, and key deliverables for a variety of complex and specialized products/projects; coordinate all aspects of development, schedule and lead planning and status meetings, and review work of team members. Qualifications Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. Citizenship. Bachelor's degree in English, communications, information technology, journalism, marketing, a scientific or technical discipline, or a related field; or an equivalent combination of education and experience in communications. Experience translating complex scientific and technical information for a broad range of users through effective planning, development, organization and writing of content across multiple communication platforms, including web and digital media. Experience using effective professional writing/editing techniques for a variety of media including comprehensive knowledge of technical language, usage, and style conventions. Advanced knowledge of and experience using style conventions, professional principles, and technical communication practices and standards. Significant experience with Microsoft Office and Adobe software tools, particularly with templates, charts, and various presentation formats. Strong interpersonal and customer service skills, including ability to work both independently and within a demanding team environment to meet tight deadlines while managing competing priorities. Advanced written and verbal communication skills. Strong understanding of the costs, processes, timelines, and specifications involved in various technical communications projects. In addition, at the G04.3 Level Significant writing and editing experience in a wide variety of scientific areas or technical areas. Project management experience leading complex multi-functional communication projects and teams with multiple technical groups to translate and develop communication materials that are easily understood by business-oriented customers including establishing team commitments of cost, schedule, and quality. Experience collaborating with senior managers, clients, team members, peers, and stakeholders to meet organizational/ programmatic objectives. Qualifications We Desire Advanced degree in English, communications, information technology, journalism, marketing or in a related technical area. Advanced knowledge of and/or experience working in a service center, customer service or information technology. Experience in knowledge management that includes authoring and updating knowledge base articles as well as training others as authors. Pay Range: $95,820 - $140,712 Annually
- 95,820 - $117,312 Annually at the G04.2 level
- 114,900 - $140,712 Annually at the G04.3 level
$95.82k - $140.71k
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