Senior Manager of Homeless Solutions

Senior Manager Of Homeless Solutions

Full Salary Range: $97,919 – $141,982

Anticipated Hiring Range: $97,919 – $119,951

The City of Greeley in compliance with Colorado state law, includes a salary range for all positions posted. This law is intended to improve wage transparency. The City of Greeley, in support of wage transparency posts both the full salary range for each position (what you might anticipate your earnings could be if you work for the City of Greeley for some time), as well as the anticipated hiring range (the range within which the City anticipates making an offer). The actual offer extended will be based on your years of relevant experience, education, certifications and potentially other factors.

The City of Greeley is committed to providing a comprehensive total rewards program that supports employees in their work by encouraging excellence and investing in employee development and recognition. This philosophy is grounded in fiscal responsibility, organizational effectiveness, and employee safety and well-being, ensuring the responsible stewardship of public resources while offering meaningful and comparable rewards. This approach ensures that the city remains an attractive, inclusive, and rewarding work environment, while also effectively serving the community.

Benefits: This position is benefits eligible. Please view our benefits guide here.

City of Greeley: Work, Live, and Play in Greeley:

Position Summary

The Senior Manager of Homeless Solutions serves as the City's strategic lead for homelessness response planning, funding administration, program oversight, and regional collaboration efforts. This position develops and implements policies, programs, and cross-sector strategies that support housing stability, community coordination, and effective homelessness response systems through data-driven decision-making and community partnerships.

The position serves as the City's primary liaison with municipal departments, nonprofit service providers, regional agencies, law enforcement, healthcare systems, and community stakeholders regarding homelessness response initiatives. While primarily focused on strategic planning, system improvement, policy development, contract administration, and performance accountability, the position may oversee select City-operated programs during the transition to contracted service delivery models. Direct client service is not a primary responsibility of this role.

Experience, Knowledge, Skills

Minimum Qualifications

• Bachelor's degree in Public Administration, Social Work, Sociology, Human Services, Educational Leadership, Public Policy, or a related field required.
• Five (5) years of progressively responsible professional experience in homelessness response, human services administration, housing stability programs, community development, public policy, or related field.
• Experience leading cross-functional or regional collaborative initiatives.
• Experience managing grants, contracts, or public funding allocations preferred.
• Municipal or local government experience preferred.

OR

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job,

AND

• Possession of a valid driver's license.

Preferred Qualifications

• Master's degree in Public Administration, Social Work, Educational Leadership, Public Policy, or related field preferred.
• Experience working within Continuum of Care (CoC) systems or regional homelessness governance structures.
• Experience presenting to elected officials, executive leadership, or governing boards.
• Bilingual skills desirable.

Knowledge, Skills, and Abilities

• Knowledge of homelessness systems, housing stability strategies, trauma-informed practices, and regional human services networks.
• Knowledge of public administration, governmental budgeting, procurement, and contract management.
• Ability to analyze complex social issues and develop strategic, collaborative solutions.
• Exceptional facilitation, conflict resolution, and relationship management skills.
• Ability to interpret and utilize data to guide policy and operational decisions.
• Ability to navigate politically sensitive and high-profile community issues.

Essential Duties and Responsibilities

• Oversee the transition of City operated homeless programs to contracted service delivery models, ensuring continuity of services, stakeholder coordination, contract implementation, and performance accountability.
• Lead implementation of the regional homelessness response strategy in alignment with City priorities and community goals.
• Develop and advocate for policies, initiatives, and operational recommendations related to homelessness prevention, sheltering, outreach, encampment response, and housing stability.
• Supports the Northern Colorado Continuum of Care, a federally designated region that coordinates a community-wide response to homelessness, including funding priorities, system interventions, and Housing First practices.
• Analyze local, state, and federal trends, legislation, and best practices related to homelessness systems.
• Prepare strategic reports, recommendations, and presentations for executive leadership, City Council, boards, commissions, and community stakeholders.
• Administer and oversee annual budgets to support homelessness response and human services programs.
• Manage procurement, contract compliance, performance metrics, and outcomes reporting for nonprofit service providers and partner agencies.
• Evaluate program effectiveness using quantitative and qualitative performance data.
• Identify and pursue grant funding opportunities and support grant administration activities.
• Serve as the City's lead representative on regional homelessness and housing stability initiatives.
• Coordinate efforts between City departments, including police services, emergency management, and community development.
• Facilitate collaboration among nonprofit organizations, county agencies, healthcare providers, school districts, and other community partners.
• Convene stakeholder groups and lead collaborative problem-solving efforts related to homelessness response.
• Monitor system performance indicators and analyze community trends related to homelessness and housing instability.
• Develop dashboards, reports, and performance measures to support evidence-based decision-making.
• Recommend operational improvements and resource allocation strategies based on measurable outcomes.
• Support continuous improvement efforts across funded programs and regional systems.
• Build and maintain productive relationships with elected officials, residents, advocacy groups, and service providers.

Travel:

Category B-Regular Local/Field Based Travel: This position requires regular travel within the County and nearby cities. Employees frequently travel to field sites, client locations, or other City buildings as part of their job duties. Access to a personal or City fleet vehicle may be required.

Supervisory Responsibilities:

Organize and delegate assignments to team members; Hiring, training, motivating and coaching employees; Evaluate employee performance and goal setting; Hold employees accountable for assigned task and goals; Provide timely and constructive feedback and training opportunities; Provide training opportunities with a focus on employee development; Resolve conflicts and complaints; Analyzing information and processes and develop more effective or efficient processes; Establishing and achieving business and financial objectives; Ensure compliance with safety procedures.

Work Environment and Physical Requirements

• Safe to minimal hazards that are typically found in general office environment where there is rarely little or no exposure to injury or accident
• Work is performed in an open office environment with noise levels excessive at times and exposure to frequent background noise
• Frequent contact with the public in person in person, via email and telephone and sometimes facing adverse or confrontational situations with internal and external customers
• Occasional events that require being outdoors, giving tours etc.
• Subject to inside environment with protection from weather conditions but not necessarily form temperature changes
• Subject to working alone, with group or attend meetings
• Occasionally conduct business in alternate locations within City building or field site, sometimes in format settings
• Frequent interruptions

• Minimal physical effort typically found in clerical work
• Sedentary work and may occasionally lift and carry light objects
• Minimal walking or standing
• Minimal lifting of heavy items or standing for long periods of time
• Communication skills sufficient to convey information via telephone and in person
• Hearing sufficient to record minutes of meeting and perform routine office tasks
• Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks
• Frequently works with light objects and light hand tools
• Frequent hearing and repetitive motion
• Ability to lift light objects up to 25 pounds and occasionally lift or move up to 40 pounds
• Mobility enough to stand, sit and move within a confined work area
• Ability to crouch, feel, finger, reach, stand; and walk and sit for extended periods