Business Continuity Management Specialist

Business Continuity Management Specialist

Category: Analytics and Emerging Digital Technologies

Main location: United States, Maryland, Baltimore

Position ID: J0526-2050

Employment Type: Full Time

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Position Description:

CGI Federal is seeking a Business Continuity Management Specialist to support a large federal agency in transforming and maturing its enterprise-wide resilience, disaster recovery, and continuity of operations capabilities. The specialist will help transition components and application owners into the ServiceNow Business Continuity Management (BCM) and Integrated Risk Management (IRM) tools, develop discrete Business Impact Analysis (BIA), and support the implementation of modern continuity planning practices across a hybrid IT environment.

Position is located on-site at SSA HQ in Woodlawn, MD. Candidate is required to work in person 5 days/week

Your future duties and responsibilities:

• Engage application and system owners to develop and document discrete BIAs and maintain associated vital records within BCM/IRM.

• Transition components into the ServiceNow BCM tool, including migrating recovery plans, linkages, and dependencies.

• Facilitate desktop walkthroughs/tabletop exercises to validate recovery plan readiness.

• Support auditing and validation of BCM recovery plans using NIST SP 800-53 Contingency Planning (CP) controls within IRM.

• Provide end-user training, demonstrations, and ongoing guidance for BCM and IRM adoption.

• Assist in integrating COOP and BCM recovery plans in coordination with OSEP.

• Evaluate and communicate new BIA findings, risks, gaps, and recommendations to leadership.

• Maintain and update application matrix for mission-essential functions, dependencies, and IT environments.

• Track migration status of applications into BCM and identify risks or mitigation strategies when necessary.

• Support validation/testing of ServiceNow baseline upgrades and assist with new configuration needs.

• Participate in kickoff, weekly/bi-weekly progress meetings, and ad hoc discussions to support transparent two-way communication.

• Provide reports, dashboards, and project briefings as requested.

• Support project planning, risk management, and SharePoint site population for BIA documentation and tracking.

• Support the population of the enterprise‑wide BIA and recovery data into the ServiceNow BCM and IRM tools.

• Review, load, and maintain NIST SP 800‑53 Contingency Planning (CP) controls in IRM, and deploy additional NIST 800‑34–aligned controls as required.

• Support the tagging and grouping of BCM recovery plans by cybersecurity relevance, mission criticality, and other defined categories.

• Support mitigation of findings from the 2023 enterprise‑wide BIA, including identifying workarounds and recovery strategies for cloud‑centric applications and information systems.

• Support validation and testing of ServiceNow baseline upgrades and assist with new configurations or development work needed to support ’s business continuity environment.

• Assist with constructing and fully populating the enterprise BIA SharePoint site used for documentation, tracking, and project communication.

• Review and leverage government‑furnished documentation (GFI) to ensure completeness and accuracy of BIA, BCM, and IRM activities.

Required qualifications to be successful in this role:

• Extensive competence working in large, complex IT environments, including data center fabrics, open systems, mainframes, and hybrid cloud infrastructures operating in an “always on” mode.

• Strong experience in Business Impact Analysis, continuity of operations, IT operations management, and modern disaster recovery tools and practices.

• Knowledge of legacy IT workloads and hybrid cloud operational/migration practices.

• Ability to engage both business and technical stakeholders to identify mission essential functions, dependencies, gaps, requirements, and risks.

• Project management experience including proficiency with Microsoft Project and SharePoint.

• Applicable knowledge of FCD and NIST guidelines, including NIST SP 800-53 and NIST 800-34.

• Availability during core business hours with a maximum 2-hour response time for virtual meetings, and willingness to travel to regional sites when required.

• Resource is expected to work onsite at our customer location in Baltimore

Desired Skills:

• Experience deploying or supporting ServiceNow BCM and IRM, including configuration, migrations, and linkage to NIST controls.

• Experience facilitating tabletop exercises, recovery plan walkthroughs, and resilience readiness assessments.

• Familiarity with enterprise-wide BIA processes, digital services, or federal continuity programs.

• Experience supporting FISMA audits and developing documentation aligned to federal compliance requirements.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 - $139,300.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well-being programs

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Skills:

• Business Analysis

• Business Continuity Planning

• Business continuity planning

• Microsoft Project

• Risk management

• ServiceNow

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.