Business Office Manager

Business Office Manager

Germanna Community College is seeking a full-time Business Office Manager. The Business Office Manager provides leadership and oversight for Germanna's financial operations, integrating accounting and student accounts functions to ensure fiscal integrity, compliance, and service excellence. The position directs day-to-day Business Office operations, supervises accounting and student accounts staff, and supports the Director of Finance in budgeting, financial reporting, internal control, and audit coordination.

Major Duties Responsibilities:

• Leads and supervises assigned Business Office staff with a focus on professional growth, collaboration, and succession planning.
• Oversees daily Business Office activities, including cashiering, reconciliations, deposits, disbursements, and student accounts.
• Coordinates staff scheduling, cross-training, and workload distribution to ensure service continuity.
• Implements and enforces College and VCCS financial policies and procedures; recommends updates to the Director of Finance when operational changes or improvements are identified.
• Conducts complex financial analysis, research, and reporting to support strategic decision-making.
• Ensures effective management of student billing, payment processing, refunds, and collections in accordance with VCCS and Department of Accounts requirements.
• Identifies opportunities to enhance internal controls and leads ARMICS testing, certification, and improvement initiatives.
• Serves as the secondary point of contact for internal and external auditors on non-routine or complex matters.
• Supports the Director of Finance in year-end closing activities by preparing reconciliations, schedules, and supporting documentation; coordinates internally to ensure required materials are provided accurately and timely for submission by the Director of Finance.
• Coordinates resolution of escalated issues requiring cross-departmental collaboration or discretion.
• Models and promotes continuous improvement, innovation, and customer service excellence.

Special Assignments - May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications - Proven leadership and supervisory skills with emphasis on coaching and development. Knowledge of higher education finance, GASB, VCCS fiscal policies, and ARMICS requirements. Ability to interpret and apply complex financial and administrative policies, and to translate policy requirements into efficient operational procedures. Expertise in business process improvement and change management. Ability to manage multiple complex projects with competing deadlines. Ability to evaluate, design, and implement effective internal controls. Exceptional communication, collaboration, analytical, and problem-solving skills.

Additional Considerations - Experience in fund accounting in a higher education environment. Experience documenting and evaluating internal controls. Experience with Commonwealth of Virginia policies and systems such as Cardinal, AIS, and/or SIS. CPA OR CGFM