Field Service Engineer 3

Description

About Mattson

Company: Mattson Technology Inc. a 38-year Silicon Valley company designs manufactures markets and globally supports plasma and rapid thermal processing equipment to fabricate integrated circuits for the global semiconductor industry.

Mattson Technology Inc. offers processing equipment that utilizes innovative technologies to deliver advanced processing capabilities and high productivity for the fabrication of current and next-generation integrated circuits. Our equipment and technologies are used by leading memory and logic analog /power device manufacturers worldwide. Innovations from Mattson Technology in Atomic Surface Engineering address the most critical logic and memory manufacturing challenges.

In May 2016 Mattson Technology was acquired by Beijings E-Town Capital. Our new investors vision is that Mattson Technology with its Silicon Valley DNA will continue to operate as a global market-driven technology provider serving worldwide semiconductor manufacturing July 2025 the company successfully listed in Shanghais STAR Exchange. As the external trade compliance environment evolves Mattson Technology now operates independently from the parent company in product business and operations serving customers outside of China.

Key Responsibilities:

Able to perform installation calibration repairing and maintenance of equipment at customer site troubleshoot electrical/electronic systems assemblies and subassemblies from using block diagrams

Able to perform equipment upgrades

Able to work independently

Develop strong customer relationships at multiple levels in the customer organization.

Manage customers expectations

Manage day-to-day service activities at assigned customer sites

Work with end users to schedule work tasks as required

Report and track activities including installations and equipment issues

Perform preventative and corrective maintenance tasks as necessary

Compiles data for and prepares regularly scheduled or special reports analysis and statements.

Interfacing with customer on technical matters

Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a strategic perspective for business results.

Process experience desired to be able to run and perform basic process troubleshooting

Drives key projects to improve equipment performance

Travel as needed to support customers

Drives key metrics such as costs uptime safety and parts availability to ensure meeting the companys goals and customers expectations

Support other projects as assigned by management

Other duties as assigned

Requirements:

Five years experience in a field service engineer role dealing directly with customers preferably in semiconductor industry

Associates degree in electronics or equivalent experience in the electronics field

Domestic or international travel required up to 90% and may have a short notice of 24 hours

Ensures all safety requirement are satisfied and current as per local and corporate requirements

Locations:

Portland OR

Fremont CA

Austin TX

Dallas TX

Salary Range: $106000 - $145860

Required Experience:

IC