Custody Control Coordinator

Job Description

Job Description

Description:

Ready to elevate addiction recovery?  If you’re looking to redefine the way care is delivered and be at the forefront of addiction recovery, we have the career for you! Your expertise and compassion can change lives!

Gateway Rehab Center (GRC) is seeking a dedicated Custody Control Coordinator to join our team at our Braddock, PA facility. This role is essential to supporting a safe, structured, and recovery-focused environment within a Department of Corrections treatment setting.

Why Choose Gateway Rehab?

At Gateway Rehab, you’ll join an organization committed to diversity, equity, inclusion, and belonging. We value the diverse experiences and perspectives that strengthen our mission and improve treatment outcomes for those we serve. This position offers:

• Make an impact through Gateway’s mission “to help all affected by addictive disease to be healthy in body, mind, and spirit.”
• Be a part of an organization that has been leading the way in addiction treatment for over 50 years.
• Experience working in a DOC facility
• Shift differential pay

Why This Role Is Important to SUD Treatment?

The Custody Control Coordinator ensures the safety, compliance, and structure necessary for individuals engaged in substance use disorder (SUD) treatment within a correctional environment. By maintaining high standards in supervision, safety protocols, and facility operations, you will directly support a stable and therapeutic environment where recovery can flourish.

Your Role in Transforming Recovery

As the Custody Control Coordinator, you will:

• Review, analyze, and file daily custody control reports
• Ensure monitors follow all policies, procedures, and job expectations
• Conduct daily walk-through inspections of all facility and resident areas
• Schedule custody control–related events (urine tests, searches, fire drills, etc.)
• Perform weekly inspections, identify deficiencies, and direct corrective actions
• Prepare weekly work schedules for monitor staff
• Supervise monitors during assigned shifts as facility supervisor
• Train new monitor staff and provide ongoing staff development
• Conduct monthly (or as-needed) team meetings
• Complete all required DOC and referral documentation
• Review ADP entries for accuracy
• Conduct unannounced facility walk-throughs
• Complete performance evaluations and annual training plans
• Document and address performance issues as needed
• Assist with ACA, PREA, and other regulatory compliance
• Review and recommend updates to custody control policies
• Provide monitor coverage when needed
• Partner with support staff on operational projects
• Schedule and conduct resident transports
• Attend mandatory GRC trainings and in-services
• Chair safety/sanitation committees as assigned
• Maintain up-to-date Monitor Manuals and Post Orders
• Perform other duties as assigned

What We’re Looking For

Required Qualifications:

• High school diploma or equivalent
• Computer literacy
• Strong written and verbal communication skills
• Excellent organizational skills

Preferred Qualifications:

• Post–high school education
• Prior supervisory experience in a correctional setting

Other Requirements

• Ability to pass PA Criminal Background Check
• PA Child Abuse and FBI Fingerprinting Clearances
• Drug screen
• 2-Step TB test
• Must pass Pennsylvania Department of Corrections clean check
• Valid driver’s license with favorable driving record
• Ability to meet mental demands related to supervision and program operations
• Willingness to work within a Department of Corrections facility

GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.