Customer Service Supervisor — Lead, Train & Elevate CX
Dormont Manufacturing Co
Floor & Decor in Homewood, IL seeks an experienced Customer Service Supervisor to lead cashiering and returns workflows, train associates, and ensure exceptional service. You will be part of the store's Junior Management Team, directing daily operations and processing checkouts, refunds, and exchanges while enforcing safety and policies. The role requires strong communication and coaching skills in a high-volume environment, with responsibility for scheduling, payroll, and performance management. #J-18808-Ljbffr Dormont Manufacturing Co
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