Post Market Surveillance Director

Product Performance/Post Market Surveillance

In this role you

Are responsible for championing operational excellence in post market surveillance processes, overseeing adherence to predefined parameters and standards, facilitating reporting audits, leading talent management and training programs, strategizing management action items and developing risk mitigation plans.

Your role:

• Facilitates reporting audits to ensure enhanced reporting systems, monitors implementation of enhanced procedures, analyzes collected data for improvement opportunities, and recommends adjustments for enhanced efficiency and accuracy.

• Leads succession planning and comprehensive talent management, driving employee selection, performance management, compensation management, and career development in alignment with organizational operational goals.

• Reviews and refines comprehensive training programs on regulatory compliance, adverse event reporting, product complaint handling, risk management, recall management, quality management systems, documentation, and continuous improvement initiatives.

• Engages with regulators, actively participates in direct dialogue and negotiations on strategic topics related to post-market quality.

• Builds and fosters strong relationships with Quality leaders across Philips' Business Clusters, Integrated Supply Chain, Central Quality, Regional Regulatory and Compliance, and other functional areas.

• Provides interpretation of emerging regulations and recommend necessary adjustments to quality systems, policies, or procedures in collaboration with Central PMS Organization.

You're the right fit if:

• Bachelor's / Master's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent.

• 8+ years of experience with Bachelor's OR 6+ years of experience with Master's in areas such as Post Market Surveillance Operations, Medical Device, Quality Assurance, Quality Control, Clinical Research or equivalent.

• Prefer 7+ years of experience in leading teams with direct and indirect reports in complex matrix organizations and delivering on organizational objectives.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business ( .

• Discover our rich and exciting history. (

• Learn more about our purpose. (

• Learn more about our culture. (

Philips Transparency Details

The pay range for this position in Cambridge, MA is $180,600 to $252,000 Annually.

The pay range for this position in Bothell, WA is $180,600 to $252,000 Annually.

The pay range for this position in Reedsville, PA is $169,300 to $252,000 Annually.

The pay range for this position in Plymouth, MN is $180,600 to $237,000 Annually.

The pay range for this position in San Diego, CA is $180,600 to $252,000 Annually.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here ( .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge MA, Bothell WA, Reedsville PA, Plymouth MN, San Diego CA.

#LI-PHI

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact View phone number on click.appcast.io, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran