Entry Level Technician at My Mobility Medics

Job Description Job Description My Mobility Medics in Greenville, SC is looking for one entry-level technician to join our strong team. Our ideal candidate is a self-starter, ambitious, and engaged. My Mobility Medics helps people stay mobile and safe through rentals, sales, service, and maintenance of power wheelchairs, mobility scooters, hospital beds, power recliners, stair lifts, and ramps. We are a professional, customer-centric, and rewarding place to work. We aim to find dynamic people to assist clients in our showroom and at their homes. Benefits We offer many great benefits, including paid vacations, opportunities for monthly bonuses, employee discounts, and training . Responsibilities · Ask questions and determine the needs of the customer and equipment. · Interact with customers in the showroom, on the phone, and in their homes. · Answer phone calls and return phone calls to customers as needed. · Deliver Home Medical Equipment (HME) and supplies to customers' home and perform installation/setup up tasks · Instruct customer on proper use of equipment · Evaluate malfunctioning/broken equipment and recommend a repair/solution.Document the repair and solution.If additional parts are needed beyond initial service call, document as needed. · Install new/repaired parts to restore equipment to proper safe, working order · Read and understand the service call requirements (e.g., Location, obstacles/challenges to install setup, payor information, etc.) prior to arrival · Ensure home environment/space is safe for delivery, install and use of equipment · Obtain signature from customer on delivery/install paperwork · Pick up and remove equipment from customers’ residence if required.Generally, as part of the service call or rental purposes · Maintain service equipment in work vehicle in accordance to guidelines. · Comply with all federal, state and local laws, regulations and ordinances that apply to you and My Mobility Medics · All other duties as needed to assist customers and offer excellent customer service. Other Duties and Responsibilities: · Participate in continuing education/training in-services relative to products that My Mobility Medics rents, sells, delivers, and services. Document as needed, written forms, CRM, Database, Rental Database. Required: High school diploma or GED equivalent. Valid driver's license with a clean driving record. Ability to pass a comprehensive criminal background check. Preferred: Manufacturer training and certifications for mobility/HME products sold and serviced by My Mobility Medics. At least 6 months of hands-on experience delivering, installing, repairing, or servicing HME/mobility equipment in residential settings (e.g., single-family homes, apartments, assisted living, or nursing facilities). By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.