Area Maintenance Manager

Nature & scope

The Area Maintenance Manager (Individual Contributor) provides regional, hands-on maintenance leadership and technical support across multiple communities within an assigned area. This role does not have direct supervisory responsibility but serves as a subject matter expert for facility operations, preventative maintenance programs, life safety systems, and complex maintenance needs. The Area Maintenance Manager partners closely with Executive Directors, Divisional Maintenance Directors (DMD, and Regional VP of Operations (RVPO) to ensure facilities are safe, compliant, and well-maintained, while supporting consistency of standards and best practices across communities.

Essential Duties and Responsibilities

Regional Maintenance Support

• Serve as a regional technical resource for Environmental Services teams.
• Provide on-site support and troubleshooting for complex or high-priority maintenance issues.
• Offer guidance, coaching, and best-practice recommendations to on-site teams (without formal supervisory authority).
• Support communities during staffing gaps, emergencies, and high-volume maintenance periods.
• Any other related duties assigned by RVPO and DMD.

Facilities & Maintenance Operations

• Perform and assist with preventative maintenance for HVAC, plumbing, electrical, generators, fire alarm/sprinkler systems, and building infrastructure.
• Conduct routine building assessments, safety walks, and facility inspections; document findings and follow up with community leadership.
• Assist with unit turns, room readiness, minor renovations, and capital project coordination.
• Support standardization of maintenance processes, PM schedules, and documentation across communities.
• Ensure timely resolution of work orders and escalation of larger repair needs.

Compliance, Safety & Life Safety

• Support communities in meeting state, local, and federal life safety and building compliance standards.
• Assist with survey readiness, inspections, and audits; help address findings and plans of correction.
• Maintain documentation related to preventative maintenance, inspections, and equipment servicing.
• Promote safe work practices and adherence to OSHA and company safety standards.

Vendor & Project Support

• Assist with coordinating outside vendors and contractors (HVAC, plumbing, electrical, fire safety, pest control, landscaping, etc.).
• Monitor vendor work quality and report concerns to leadership.

Asset Protection & Cost Control

• Identify maintenance risks, deferred maintenance issues, and equipment nearing end-of-life.
• Provide recommendations for repairs, replacements, and capital planning.
• Support cost-effective maintenance solutions while prioritizing resident safety and regulatory compliance.

Qualifications
• High school diploma or GED required; technical certification, trade school, or associate's degree preferred.
• 5+ years of hands-on experience in maintenance, facilities management, or property management; multi-site experience preferred.
• Strong working knowledge of HVAC, plumbing, electrical, life safety systems, and general building maintenance.
• Ability to travel between communities; valid driver's license required.