Senior Hardware Engineering - Sustaining Delivery Lead

Senior Hardware Engineering – Sustaining Delivery Lead – Pharmacy Automation Position focused on driving hardware sustaining excellence and transformation initiatives within BD’s Pharmacy Automation portfolio, with a strong focus on customer experience improvement, product reliability, and systemic issue resolution. Responsibilities Drive data‑driven prioritization of sustaining and transformation initiatives, ensuring focus on highest‑value opportunities. Closely monitor product field performance and lead deep root cause analysis (RCA) on systemic failures. Drive design for reliability improvements that meet or exceed current product performance. Lead strategic initiatives to improve customer satisfaction, product reliability, and total cost of ownership. Translate field issues, complaint data, and service insights into actionable engineering programs. Partner with Service, Quality, and Operations to implement closed‑loop corrective actions. Enable transition from reactive fixes to predictive and preventative solutions. Lead cross‑functional teams to define and execute hardware improvement programs spanning multiple product lines. Work with R&D functional leaders to assign engineering disciplines necessary to achieve sustaining and value engineering goals. Develop and manage integrated program plans, ensuring high‑quality and efficient execution. Clearly articulate technical problems, solution strategies, and path to measurable business impact. Rapidly prototype and validate solutions to reduce risk and accelerate learning. Partner with development teams to define sustainable product improvements and architectural enhancements. Ensure solutions align with longer‑term platform strategies and technology roadmaps. Assess proposed changes for risk, scalability, and cross‑product applicability. Apply best practices across design, analysis, simulation, integration, and testing. Ensure compliance with Design Controls, PLM, Configuration Management, and Phase Review processes. Utilize Design for Six Sigma (DFSS) and other structured problem‑solving tools. Collaborate across R&D, Quality, Service, Operations, and Product Management. Align initiatives with organizational goals and communicate program status, risks, and outcomes. Influence without authority in a matrixed, global environment. Provide leadership and mentorship to engineering teams (direct or indirect). Foster a data‑driven, ownership‑oriented culture focused on accountability and results. Clearly communicate goals, expectations, and performance feedback. Education & Experience Bachelor’s or Master’s degree in an engineering or related field. 10+ years leading complex electro‑mechanical systems in R&D or sustaining environments. Strong experience with RCA, reliability engineering, and field performance analysis. Experience with automated equipment systems (robotics, conveyance, controls) preferred. Deep understanding of product lifecycle, quality systems, and regulatory requirements. Demonstrated ability to lead cross‑functional programs in matrixed organizations. Strong analytical, prioritization, and decision‑making skills. Experience with program/project management methodologies (Agile and/or waterfall). Excellent communication skills with ability to drive clarity in ambiguous situations. Location Primary Work Location: USA, NC – Durham – Roche Drive. Equal Opportunity Employer Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectionate or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr BD Mexico