Patient Enrollment Coordinator

You Matter

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service. 

Why Us

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan. 

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.

How you make a difference

The Patient Enrollment Coordinator works alongside Discharge Planners, facility leadership, and local county agencies to support Medi-Cal coverage verification, enrollment activities, and Justice-Involved Reentry Initiative processes for individuals in custody. This role verifies existing Medi-Cal coverage, Client Identification Numbers, and managed care plan assignments and assists with enrollment activities when coverage is not active. The position coordinates with county agencies regarding enrollment determinations and manages applicable Justice-Involved aid code activation and deactivation through the JI Reentry Portal. Eligibility and enrollment determinations are made by the appropriate county social services or welfare agency.

Key Responsibilities

• Verify Medi-Cal coverage, Client Identification Numbers, and managed care plan assignments using approved systems and coordinate with county agencies to obtain required information.
• Assist individuals with Medi-Cal applications, renewals, and enrollment documentation while tracking applications and county determinations.
• Document coverage status, enrollment information, managed care plan assignments, and related activities in designated systems.
• Activate and deactivate applicable Justice-Involved aid codes through the JI Reentry Portal in accordance with established procedures.
• Collaborate with Discharge Planners and other care team members, maintain accurate records, and escalate enrollment or system issues to the appropriate contact.

Qualifications & Requirements

Education

• High school diploma or equivalent is required.
• Additional education or training in healthcare administration, social services, eligibility/enrollment services, or a related field is preferred.

Experience

• Experience in a correctional facility or healthcare environment preferred.
• Experience in a healthcare, correctional, social services, benefits enrollment, eligibility verification, or administrative environment is preferred.
• Experience working with Medi-Cal, Medicaid, public benefits programs, healthcare eligibility systems, or enrollment processes is preferred.
• Experience working with electronic healthcare, eligibility, or case management systems is preferred.

Licenses/Certifications

• Must maintain CPR certification, and any other certifications (such as First Aid) required by contract.

This position is available only to those who reside in the United States.

We are an Equal Employment Opportunity/Affirmative Action Employer