Coordinated Care Case Manager

About Us & Why We're Hiring

• Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team

If our mission resonates, keep reading.

• As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
• We offer services in our offices, at schools, and in homes.
• Together, we seek to create stronger, more resilient communities
• Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.

The Position:

Join our Adult Services team. The Coordinated Care Case Manager will provide comprehensive, individualized case management services across multiple agency programs, including CalWORKs, High Fidelity Wraparound (HFW), Full-Service Partnership (FSP), and other programs as needed. This position requires flexibility, adaptability, and a willingness to work across various programs and client populations based on agency needs and program priorities.

What You’ll Do

• Maintain an active caseload of clients and families across multiple agency programs, including but not limited to CalWORKs, High Fidelity Wraparound (HFW), Full-Service Partnership (FSP), Transitional Age Youth (TAY), and other programs as assigned based on agency and client needs.
• Develop, implement, and monitor individualized case management plans that address clients identified needs, strengths, and goals, while ensuring alignment with program-specific requirements and treatment.
• Communicate and coordinate case management services with therapists, psychiatrists, and other treatment team members, as appropriate, to support continuity of care.
• Be available to assist clients in developing and practicing coping, organizational, communication, problem-solving, and stress management skills to promote stability and independence to further strengthen essential life skills.
• Help clients navigate social service systems and attend community appointments as needed.
• Connect clients to educational, vocational, and community resources, including college and job training programs.
• Facilitate career exploration, job readiness activities, and internet-based job searches.
• Participate in treatment planning, transition planning, Child and Family Team (CFT) meetings, vocational planning, and other multidisciplinary meetings as required by the assigned program to support the development and implementation of individualized service plans.
• Maintain accurate documentation per agency and DMH guidelines while meeting productivity standards.
• Attend team meetings, supervision, and required agency trainings.
• Full-time (40 hours per week), schedule additional hours will be required.
• This position is fully onsite.
• Starting Salary: $24 to $25 per hour commensurate on experience.

Qualifications

• Must be bilingual, a fluent Spanish speaker.
• Must be able to function as part of a multi-disciplinary team Sensitivity to issues confronting CalWORKs clients.
• Familiarity with principles of client driven, strength-based services preferred Must have a good sense of judgment as pertaining to the position.
• Must be able to prioritize and plan work activities and use time effectively. Must be a self-starter and be able to work independently.
• Bachelor’s degree in social work, psychology, or another relevant field.
• A minimum of 2 + years of relevant work experience. High School Diploma or GED Required.
• Must be able to complete projects and reports in a timely fashion.
• Must be able to maintain confidentiality. Must have good interpersonal skills.
• Must be able to get along with others in a courteous and respectful manner.
• Must have a good attendance record in addition to being punctual by consistently being on time to work, meetings and appointments.
• Must be enthusiastically committed to the overall well-being of the department and the objectives of the Center.
• Must continuously have a clean driving record in order to be insurable under the Center's automobile insurance policy.

We’re building a diverse, inclusive team

• You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming and supportive workplace

CFGC promotes professional development and a healthy work-life balance

• Educational Assistance Reimbursement
• Great training/learning opportunities with a focus on clinical services
• Supportive, friendly work environment that prioritizes YOU
• Work-life balance – flexible time off policies
• Committees and workgroups that always strive to make CFGC’s workplace culture the best it can be.
• Premier Benefits including medical, dental, vision, life insurance, identity theft protection, Tickets at Work discount services, and even pet insurance policies!
• Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program
• And much more!

*This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.