Relationship Banker

Engage clients in the lobby and educate them on self-service resources such as mobile banking, online banking, and ATMs Assist clients with conducting transactions through self-service resources Accurately and efficiently process cash transactions Conduct deep conversations to understand clients’ financial and life priorities Connect clients with solutions that meet their financial goals Execute the bank’s risk culture and strive for operational excellence Build client relationships to meet financial needs Follow established processes, guidelines, laws, and regulations Partner with small business, lending, and investment experts Manage financial center traffic, appointments, and outbound calls Drive the client experience Manage cash responsibilities Requirements Enthusiastic, highly motivated self-starter with strong work ethic and intense focus on results Collaborates effectively and builds strong relationships Passion, commitment, and drive to improve clients’ financial lives Ability to identify solutions for new and existing clients based on their needs Effective and confident communication skills Comfortable engaging all clients Ability to learn and adapt to new information and technology platforms Ability to educate clients on ATM, online banking, and mobile banking transactions Strong critical thinking and problem-solving skills Ability to follow established processes and guidelines and comply with applicable laws and regulations Efficient time and capacity management Must be able to work weekends and/or extended hours and at financial center locations within a reasonable distance Experience in financial services and knowledge of financial services products and solutions One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals Six months of cash-handling experience Bachelor’s degree or business-relevant Associate’s Degree such as business management, business administration, or finance (desired qualification) Core Competencies Demonstrates strong client engagement and relationship-building skills while effectively educating clients on self-service banking resources. Possesses a solid understanding of financial services products and solutions, with a focus on achieving individual sales goals and operational excellence. Highest-signal resume keywords Client Engagement Cash Handling Financial Services Knowledge Sales Experience Effective Communication ATS Optimization Keywords Hard Skills Cash Transactions Processing Self-Service Banking Education Financial Needs Assessment Problem-Solving Time Management Soft Skills Relationship Building Enthusiasm Motivation Collaboration Adaptability Industry Keywords Financial Services Sales Goals Operational Excellence Compliance Risk Culture Tools & Technologies Mobile Banking Online Banking ATMs #J-18808-Ljbffr