Lead Residential AV Technician

Job Description

Job Description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Job Summary:
In this role, you would be responsible for completing AV installs in residential and light commercial environments.
Works with other Installers and independently in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.
Typical installs can include:

• Hanging TVs
• Wifi Networking
• Home Theater / Home Audio
• Home Automation (ELAN/Nice)
• Landscape Lighting and Audio
• Security Alarms
• LED Lighting
• CCTV / Security Cameras
• Smart Lighting
• Shades 

Key Job Responsibilities:

• Complete simple to complex audio/video installs and setup in residential environments
• Control system (lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system install and setup
• Strong programming of advanced systems 
• Advanced understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment 
• Ability to lead a team of installers or work independently 

 
Minimum Job Requirements:

• Requires excellent communication skills
• Ability to create in-the-field solutions
• Ability to use hand and power tools
• Strong verbal and written communication skills
• Strong customer communication skills
• Problem-solving and troubleshooting skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Assist in training and evaluation of other techs up to Lead-level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 2 years of field experience

 
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.