Call Center Representative

Job Description

Job Description

Manufacturing company in the Huntington Beach area is seeking a Customer Service Representative. After 30 day training, you will work 2 days remotely (Mon/Fri). 

Job Title: Call Center Representative (Inbound/Outbound)
Hours : 8am - 4:45 pm 
Location: Huntington Beach, CA 
Pay: $21.00 per hour 

Job Description/ Essential Functions: 
The Customer Service Representative (CSR) is responsible for providing first-class customer service to all customers by using excellent, in-depth knowledge of company products as well as communicating effectively with team members of the customer service team in a remote work environment. 

Ind addition to these duties, the Customer Service Representative will also:

• Have dependable internet access to facilitate hybrid remote and onsite.    
• Answer customer calls and actively listen to identify their issues. 
• Build customer relationships, earning their loyalty and trust. 
• Enter customer orders and returns in ERP system. 
• Troubleshoot problems and resolve a range of customer issues from estimating lead times, offering design options, discussing shipping options and resolving warranty concerns.

Attributes/Skills Required:

• Ability to read, write, speak, and understand English fluently. 
• Excellent interpersonal, organizational, and communication skills. 
• Excellent verbal and written communication. 
• Ability to explain things easily in ways that people can understand. 
• A sense of urgency and efficiency in all tasks

To Apply: Email your resume for consideration

  PandoLogic. Keywords: Call Center Representative, Location: Garden Grove, CA - 92840 , PL: 603812659