Product Manager, Commercial Lending Suite
Fidelity National Information Services Inc
FIS Commercial Product Manager
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?
About the Role:
This role is built for a commercial product manager who can make AI real—not as a buzzword, but as a repeatable capability across the product organization and a pipeline of new AI-powered solutions. You will help set up AI for the product team—establish the operating model, intake/triage, standards, and cross-functional ways of working so teams can safely and effectively build AI-enabled products. You'll help drive an AI product roadmap—define and deliver a portfolio of AI-powered capabilities and net-new solutions that improve customer outcomes and unlock commercial growth.
About the Team:
Join our Commercial Lending Suite team! You'll have an exciting opportunity to support a global business that offers our products and solutions to Tier-1 clients all across the world! We support a unified lending initiative that focuses on driving AI initiatives and product roadmaps for new solutions.
What You Will Be Doing:
- Stand up an end-to-end AI product operating model from ideation to launch
- Create practical standards for responsible AI
- Identify high-value opportunities to replace manual workflows with intelligent automation and decision support
- Define product requirements and user experiences for AI capabilities (e.g., copilots, agentic workflows, smart recommendations, intelligent document processing, predictive insights)
- Translate customer, prospect, and market insights into AI product strategy and differentiated value propositions
- Partner with Sales/PreSales/Marketing/Client Experience to support win strategies, product positioning, demos, and proposals
- Define product success metrics (adoption, conversion, retention, workflow time saved, accuracy/quality, risk reduction, client satisfaction)
What You Bring:
- 7+ years of experience in product management in fintech, financial services, SaaS, and/or enterprise software
- Experience in commercial lending / credit / risk / capital markets domains
- Proven ability to drive commercial product outcomes (growth, adoption, retention, competitive differentiation)
- Working knowledge of AI/ML concepts as applied to products
- Demonstrated financial acumen with experience owning or contributing to product P&L, pricing, budgeting, forecasting, and ROI analysis to guide product investment and roadmap decisions
- Strong product discovery skills: customer interviews, problem framing, opportunity sizing, and prioritization
- Bachelor's degree in business, technology, finance, or equivalent experience
What We Offer You:
- Opportunities to innovate in fintech
- Tools for personal and professional growth
- Inclusive and diverse work environment
- Resources to invest in your community
- Competitive salary and benefits
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