Tactical Quality Engineer

Job Description

Job Description

Are you passionate about quality, problem-solving, and driving continuous improvement? TRIGO is looking for a Technical Quality Engineer in Ankeny, IA to help ensure product quality, support manufacturing operations, and work directly with customers and suppliers to resolve complex quality challenges. This full-time 1st shift opportunity offers competitive pay of $26.00-$29.00 per hour based on experience and qualifications.

Overall Purpose

Assists the customer as the primary liaison between the customer's assembly processes and the customer's reactive supplier quality department. The Technical Quality Engineer (TQE) utilizes a combination of customer assembly specifications and their personal inspection background to maintain the customer's quality expectations accurately, efficiently, and in a professional manner.

Reports To

Direct: Site Manager Indirect: Area Manager/Director of Operations

Responsibilities

• Respond to customer assembly line quality concerns and provide timely support to minimize production disruptions.

• Implement short-term containment actions and coordinate product sorting, inspection, or rework activities for nonconforming material.

• Document, track, and communicate assembly line and product quality issues to appropriate stakeholders.

• Investigate supplier-related quality concerns and communicate findings to suppliers, quality teams, supply management, and operations personnel.

• Collaborate with customer quality representatives to assess issue scope, collect relevant data, and support issue resolution efforts.

• Monitor and report containment results, providing timely updates to support operational and business decisions.

• Assist with root cause investigations, data analysis, corrective actions, and 8D problem-solving activities to prevent issue recurrence.

• Support continuous improvement initiatives focused on product quality, process effectiveness, and customer satisfaction.

• Perform other duties and responsibilities as assigned.

Job Skills & Competencies

• Ability to read, interpret, and apply engineering drawings, assembly prints, specifications, and work instructions.

• Proficient in quality inspection techniques, measurement methods, and the use of precision measuring tools, equipment, and gauges.

• Strong understanding of manufacturing and assembly processes, product quality requirements, and defect identification.

• Ability to investigate quality concerns, collect and analyze data, and support root cause analysis and corrective action activities.

• Strong verbal and written communication skills with the ability to effectively interact with customers, suppliers, and cross-functional teams.

• Proficiency in Microsoft Office applications and the ability to learn customer-specific quality and reporting systems.

• Ability to manage multiple priorities in a fast-paced manufacturing environment while maintaining accuracy and attention to detail.

• Knowledge of quality methodologies such as containment, 8D problem-solving, corrective actions, and continuous improvement practices preferred.

Knowledge, Skills, Abilities

Hard Skills

Values & Attitudes

• Ability to read and interpret engineering drawings, assembly prints, and technical specifications.
• Knowledge of quality inspection methods, measurement techniques, and the use of precision measuring equipment and gauges.
• Experience investigating product quality issues and supporting containment, root cause analysis, and corrective actions.
• Understanding of manufacturing and assembly processes within an industrial environment.
• Strong analytical and problem-solving skills with the ability to collect, interpret, and report quality data.
• Proficiency with Microsoft Office applications and other business or quality management systems.
• Ability to communicate effectively with customers, suppliers, and cross-functional teams regarding quality concerns and resolutions.
• Familiarity with quality methodologies such as 8D, corrective action processes, and continuous improvement practices preferred.

• Global team spirit
  • Team player
  • Caring for people
  • Open-minded
• Excellence
  • Reactive
  • Resilient to pressure
  • Rigorous
• Customer focus
  • Customer oriented
  • Reliable & trustworthy
  • Flexible
• Initiative
  • Autonomous
  • Innovative
  • Daring

Work Experience

Overall Recommendations

• Experience in manufacturing, quality assurance, supplier quality, or a related industrial environment.
• Ability to investigate quality concerns, perform root cause analysis, and support corrective action activities.
• Experience reading engineering drawings, using inspection tools and gauges, and communicating effectively with customers, suppliers, and internal teams

Education Background

Overall Recommendations

• High school diploma or GED required; Associate's degree in a technical, manufacturing, quality, or engineering-related field preferred.

• Equivalent combination of education, technical training, and relevant quality or manufacturing experience will be considered.

• Working knowledge of SAP, Microsoft Office Suite, SharePoint, or related business systems preferred.

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.

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