Food Runner - Salt + Smoke-Edwardsville

Job Title

If you're passionate about great food, great people, and delivering outstanding experiences, apply today! We can't wait to meet you and see how you can make happy happen at Salt + Smoke! The team at Salt + Smoke have been passionate about treating meat right for years and are excited to bring our St. Louis-style BBQ to the Delmar Loop, Hampton, St. Charles, Ballpark Village, Ellisville, Kirkwood, South County, and Edwardsville neighborhoods. We do our best to bring you the best, serving our community is what we love to do!

Reasons You'll Love Joining Our Team

• Supportive and Inclusive Culture: At Salt + Smoke, we pride ourselves on fostering a culture of warmth, belonging, and community — where everyone is valued, supported, and encouraged to thrive. Whether it's our team, our guests, or our famous brisket, we deliver our very best in everything we do. If you're passionate about making people feel welcome and delivering top-notch experiences, you'll feel right at home here.
• Competitive Pay: We offer competitive pay and a reliable weekly paycheck.
• Advancement Opportunities: At Salt + Smoke, your growth is our growth. We recognize the potential in every bestie and provide numerous opportunities for advancement. Whether you're interested in moving into a leadership position, taking on a corporate role, or exploring positions in operations or with our commissary team, there's a clear career path for you here!
• Benefits*: We offer an exceptional benefits package for eligible part and full-time team besties, including:
• Medical Coverage – PPO and HSA Plans
• Dental & Vision Insurance
• Company Provided - Life & AD&D Insurance
• Company Provided - Short-Term Disability
• Long-Term Disability
• FSA Dependent Care & Medical Plans
• 401(k) Retirement Plan – With Employer Match
• Paid Time Off, Holiday, and Sick Time (for Full Time Salaried Besties)
• Part Time Paid Time Off (for eligible Part Time Hourly Besties)*
• Employee Discounts

*Part time besties are eligible for benefits after 1 year of employment, with an average of 30+ hours per week. If a part time bestie meets these requirements, they will also be eligible for the Part Time PTO policy.

Essential Functions

Food Runners play an important role at Salt + Smoke as they are the facilitators of and often last eyes on plates leaving the kitchen and being delivered to guests. Food Runners are responsible for organizing plates in the window as they come up, finishing the plates with the necessary garnishments, spoons, bread, etc., making sure they are plated and presented according to our standards, and delivering completed meals to our guests using our seat numbering system, ensuring that all ticket modifications and guest requests have been met. Food Runners also assist with to go orders, oftentimes multitasking between compiling to go bags with 100% accuracy and ensuring that food is leaving the window in the appropriate amount of time. Food Runners may also assist guests with any questions or requests they may have upon delivering food. The goal is to facilitate a fast flow of the restaurant while maintaining high levels of organization, hospitality, and cleanliness standards.

• Organize plates according to tickets as they appear in the window.
• Check plates for accuracy according to ticket modifications and allergy and dietary restrictions.
• Finish plates with any garnishments necessary.
• Ensure that meals are plated properly and presented according to standards before leaving the kitchen.
• Operate as the primary communication point between servers and kitchen staff should any issues or modifications arise.
• Deliver plates to guests using our seat numbering system with excellent customer service.
• Answer any questions guests may have about their meals or requests for additional items they may need.
• Maintain high levels of cleanliness in the kitchen according to sanitation procedures.
• Pre-bus any empty dishes or glassware from tables as you see them.
• Pre-Bus, clean and set tables efficiently.
• Package to go orders accurately and deliver to the host stand.
• Ensure that ticket time standards are being met at all times and problem solve if they are not.
• Stock to go stations, plate racks, and assist with any food preparation needed by the kitchen manager.
• Other duties as assigned.

Knowledge and Skills

• Excellent customer service and interpersonal skills.
• Organized and capable of multi-tasking with attention to detail.
• Able to communicate efficiently and respectfully.
• Able to work in a face paced environment.
• Able to stand and be on feet for extended periods of time in varied climate conditions.
• Able to carry and lift up to 50 lbs at times.
• Ability to go up and down stairs.
• Able to work a flexible schedule, including evenings, weekends and holidays. Scheduled days and times may vary based on business needs.

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Education and Experience

• High school diploma or equivalent preferred.
• 1 to 2 years of runner, busser, or server experience in a high volume, or restaurant experience preferred.

Equal Opportunity Employer

We are committed to a work environment that supports, inspires, and respects all individuals. We promote, support, thrive and celebrate diversity, inclusion, and culture, which connects the entire Salt + Smoke family.

Salt + Smoke Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.