Operational Excellence Manager

SuperATV wasn’t born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on “Working to Wow” our customers and our community. SuperATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. In 2022, SuperATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,800 employees across 29 different locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2.13 billion in 2025.

Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

SuperATV wasn’t born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on “Working to Wow” our customers, community, and employees.

The Master Black Belt serves as the organization's highest-level Continuous Improvement practitioner and operational excellence leader. This role develops and deploys enterprise-wide Lean Six Sigma strategies that improve safety, quality, delivery, cost, inventory management, and customer experience. The Master Black Belt partners with executive leadership to identify transformational improvement opportunities, build organizational capability, coach Black Belts and Green Belts, and ensure sustainable business results across manufacturing, engineering, supply chain, customer service, distribution, and corporate functions.

Primary Duties

• Develop and lead SuperATV's enterprise-wide Continuous Improvement strategy. 
• Partner with executive leadership to identify strategic improvement priorities aligned with business objectives. 
• Coach, mentor, and develop Continuous Improvement team members, Black Belts, Green Belts, and functional leaders. 
• Lead high-impact, cross-functional improvement initiatives using Lean, Six Sigma, Theory of Constraints, and other process improvement methodologies. 
• Serve as the organization's subject matter expert on Lean Manufacturing and Operational Excellence. 
• Facilitate strategic value stream mapping activities across the business. 
• Establish and maintain Continuous Improvement governance, project prioritization, and project review processes. 
• Drive measurable improvements in productivity, quality, lead time, inventory, service levels, and operational cost. 
• Develop and implement KPI dashboards and management systems to monitor business performance. 
• Lead complex root cause investigations and corrective action efforts related to recurring operational challenges. 
• Partner with Manufacturing, Engineering, Supply Chain, Operations, Customer Experience, and Product Development leaders to identify and eliminate waste. 
• Standardize best practices and ensure continuous improvement gains are sustained. 
• Champion a culture of accountability, problem-solving, and data-driven decision-making. 
• Evaluate emerging technologies, automation opportunities, and operational best practices to improve business performance. 
• Facilitate executive reviews and communicate project outcomes to senior leadership. 
• Build organizational capability through training programs focused on Lean, Six Sigma, problem solving, and leadership development. 
• Establish annual improvement targets and track organizational performance against goals. 
• Support acquisitions, integration projects, facility expansions, and major operational transformations as needed.

Qualifications

• Advanced expertise in Lean Manufacturing, Six Sigma, Kaizen, DMAIC, A3, 5S, SMED, Value Stream Mapping, Visual Management, Standard Work, and Problem-Solving methodologies. 
• Strong financial acumen with the ability to quantify business impact and ROI. 
• Exceptional facilitation, presentation, and leadership skills. 
• Strong analytical and statistical analysis capabilities. 
• Advanced proficiency in Excel and business intelligence tools. 
• Ability to influence senior leaders and drive organizational change. 
• Outstanding written and verbal communication skills. 
• Ability to manage multiple strategic initiatives simultaneously.

Education / Experience

• Bachelor's degree in Engineering, Operations Management, Supply Chain, Business, Manufacturing, or related field required. 
• Master's degree preferred. 
• Lean Six Sigma Master Black Belt certification required or ability to obtain within one year. 
• Minimum 10 years of progressive manufacturing, operations, quality, engineering, or continuous improvement experience. 
• Minimum 5 years leading enterprise-level Lean Six Sigma initiatives. 
• Proven track record delivering measurable financial and operational results. 
• Experience coaching Black Belts, Green Belts, and business leaders. 
• Experience implementing Lean Manufacturing systems in a high-growth environment preferred. 
• Project Management Professional (PMP) certification preferred.

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The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate. This role is also eligible for a bonus. 

As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.