Senior Federal IT Support Specialist
Accenture
Accenture Federal Services is seeking a senior IT support professional to manage day-to-day user support operations, triage, ticket management, and escalation across ServiceNow, Jira, and related tools. You will establish support standards, ensure effective troubleshooting for hardware, software, network, and access issues, and drive service quality across channels. You will own the knowledge base and coordinate user training for better system proficiency. #J-18808-Ljbffr Accenture
Vacancy posted 2 days ago
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