Eligibility Coordinator

Job Description

Job Description

Overview

Adoration Home Health is currently seeking a full time Eligibility Coordinator.  This is a remote role, and is an excellent opportunity to develop your administrative and customer service skills while supporting a top home health provider in the region! 

Our comprehensive benefits include:

* Competitive pay

* Paid time off

* 401K with company match!

* Career advancement opportunities

Responsibilities

• Answer telephones and provide excellent customer service to our professional staff and insurance representatives
• Run and utilize computer reports regularly
• Observe confidentiality and safeguard all patient related information
• Provide accurate, complete updates to Agency management on status of Insurance Eligibility for all patients
• Ensures that Insurance Eligibility is obtained and documented for all patients
• Is responsible for seeing that objectives are implemented, follows, and promotes agency policies and procedures
• Ensure that all eligibility responses are documented clearly
• Participate in the orientation and education of other employees as relates to Eligibility department
• Observes confidentiality and safeguard all patient related information
• Notifies Supervisor of problems in a timely manner and works to help provide solutions
• Completes ongoing education requirements and demonstrates ongoing competency in required areas
• Other duties as assigned

Qualifications

• High school graduate or GED
• Minimum of one (1) year of experience in health care billing and/or authorization practices
• General knowledge of the framework, organization, and function of home care
• Sound knowledge of health care operations and third-party reimbursement
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor