Program Floor Supervisor

Job Description

Job Description

BENEFITS AND SALARY:
The hourly range for this position is $23-26/hr. depending on experience and education. 

At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. 

Our offerings include:

• Healthcare: Comprehensive medical (free option available), dental, vision & FSAs
• Education Perks: 50% CWRU MSW tuition discount & free supervision for licensed roles
• Financial Security: 403(b) retirement plan with employer match
• Work-Life Balance: Generous PTO, paid holidays, and 24/7 EAP support
• Family Care: Fertility/IVF coverage, childcare FSA, and pet insurance

QUALIFICATIONS:

1. Education: Minimum Associate’s Degree required. Bachelor’s Degree in Psychology, Social Work, or related field preferred.
2. Licensure: N/A
3. Competency/Skills:      

• Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
• Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
• Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
• Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Service Orientation: Anticipate, recognize, and meet the needs of others, whether they are clients or not.
• Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions.
• Leadership: Proven effective leadership skills to ensure departmental engagement and success.
• Knowledge and experience pertaining to behavioral health and pervasive developmental disorders. 
• Ability to manage crisis situations that require prompt decision-making and actions

AGENCY SUMMARY:
Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Intensive Treatment Program. Our Intensive Treatment Program is a co-ed therapeutic residential treatment program for youth, ages 8 through 17, with significant mental health and psychiatric needs.  The program provides a safe, secure home-like setting where their path toward healing can begin.  The Intensive Treatment Program specializes in dialectical behavior therapy (DBT)—a cognitive behavioral treatment approach that emphasizes the development of four skill sets: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance

JOB SUMMARY:
The Program Floor Supervisor is part of an interdisciplinary team of professionals who are expected to provide clinical expertise and oversight of clients within Residential Treatment.  The Program Floor Supervisor’s responsibilities include, but are not limited to, the administrative supervision of direct care staff, maintaining an effective therapeutic milieu, and ensuring that the program meets the client’s basic mental, physical, and emotional health, as well as their therapeutic, developmental, academic and recreational needs. 

ESSENTIAL DUTIES:

1. Oversee the operations and facilitation of shift duties and responsibilities within Residential Treatment.
2. Provide direct supervision of staff and clients during scheduled shifts, including during instructional, therapeutic, and recreational activities.
3. Provide administrative supervision to the program and staff. Oversee staff scheduling and obtain staff coverage when necessary.
4. Lead effective therapeutic interactions between staff and clients.
5. Responsible for contributing to the development and delivery of each client’s individualized treatment plan and schedule.
6. Participate in residential and departmental training sessions and workshops as part of staff development programming.
7. Prepare timely reports and summaries on various items, including by not limited to, incidents, treatment progress, and fire code regulations, in accordance with established Agency policies and federal, state and local laws.
8. Inspect and manage unit resources including monitoring potential safety hazards, cleanliness and organization, and ensuring adequate maintenance and supplies consistent with Agency policy/procedure.
9. Attend staff meetings, treatment conferences, team meetings, supervision, and other meetings. Provide trainings as needed to staff and supervisors.
10. Maintain appropriate relations with other programs as well as other providers.  Provide care management or other services on behalf of clients, or as assigned by the Program Clinical Supervisor or Director.
11. Follow cost and budge guidelines for client funds.

OTHER DUTIES:

1. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards
2. Respect the privacy of students and hold in confidence all information obtained during the client’s treatment.  All client-related documents should be handled in accordance with Agency guidelines on confidential material.
3. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
4. Perform other duties as assigned by management.

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.

Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.

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