General Clerk III

General Clerk III

The General Clerk III provides administrative, clerical, and records management support to the contractor team at a U.S. Army equipment turn-in site. This role supports the processing of supply documentation, accountability records, and equipment turn-in forms while ensuring compliance with Army regulations, ISO 9001:2015 standards, and contract requirements. The General Clerk III is responsible for accurate data entry, document control, and coordination with Army unit personnel and contractor site staff.

This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints. The General Clerk III may also direct lower level clerks. Positions above level IV are excluded. Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

Responsibilities

• Clerical & Administrative Support:
  • Process and review supply and turn-in documents including DA Form 1348-1A, DD Form 200, hand receipts, and inventory adjustment forms.
  • Maintain filing systems, both electronic and hard copy, in compliance with Army records management requirements.
  • Provide clerical support for property accountability, logistics, and transportation functions.
  • Draft and prepare correspondence, reports, and forms as directed by site leadership.
• Data Entry & Records Management:
  • Enter supply and accountability transactions into Army logistics systems such as GCSS-Army, LMP, or DPAS.
  • Ensure all equipment turn-in actions are properly documented, and records are maintained for audit readiness.
  • Support the preparation of daily, weekly, and monthly reports for submission to the Site Manager, COR (Contracting Officer's Representative), and QA staff.
• Customer Service & Unit Support:
  • Provide front-line administrative support to Army units turning in equipment.
  • Assist supply clerks, technicians, and coordinators in resolving documentation errors or discrepancies.
  • Respond to inquiries from Army personnel, supervisors, and government representatives.
• Compliance & Quality Support:
  • Ensure all clerical and recordkeeping processes align with Army regulations (AR 710-2, AR 735-5, DA PAM 710-2-1).
  • Maintain audit-ready records in compliance with ISO 9001:2015 Quality Management System.
  • Support quality control staff by preparing documentation for inspections, reviews, and audits.

Qualifications

• Education: High school diploma or equivalent required; Associate's degree in administration, logistics, or business preferred.
• 35 years of administrative, clerical, or records management experience.
• Prior experience supporting U.S. Army supply, property accountability, or contractor operations strongly preferred.
• Familiarity with Army supply regulations: AR 710-2, AR 735-5, DA PAM 710-2-1.
• Army logistics systems: GCSS-Army, DPAS, LMP (preferred).
• Proficiency in records management, forms processing, and administrative best practices.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, high-volume turn-in environment.
• Strong teamwork and customer service abilities.
• Must have a REAL ID.
• Must have a valid driver's license with proof of vehicle insurance.
• Must be able to obtain and maintain a Common Access Card (CAC).
• Must be able to obtain Tier1/ NACI (Public trust) background eligibility.
• Employees may be required to perform other duties as assigned.

Physical Demands & Working Environment

• Must be able to sit for extended periods to perform computer-based tasks, data entry, and document review, while also engaging in routine standing, walking, bending, and reaching to assist with clerical and logistics functions.
• The role requires the ability to lift and carry light office items such as files and supplies (1020 lbs), as well as lifting up to 50 lbs when supporting warehouse or field operations. Work is performed in both office and warehouse environments, with frequent transitions between administrative areas and active supply or equipment turn-in spaces.
• The employee may be exposed to varying temperatures, high or low humidity, dust, blowing sand, moderate to high noise, confined spaces, heights, and other adverse weather conditions, including outdoor work as needed.
• This position may involve periods of increased activity, mission-driven overtime, and constant coordination with military personnel and contractor staff. Adherence to all site safety protocols, required PPE, Army regulations, and ISO 9001:2015 quality standards are essential to ensure safe and compliant operations.