Front Desk Receptionist

About the Company

Our client is looking for a full-time in office front desk receptionist. This role is located in the Brickell area of Miami. This is a Temp to Hire opportunity.

About the Role

We are seeking a professional, personable, and highly organized Receptionist. This in-office role provides general office support through a variety of administrative and operational tasks while serving as the first point of contact for visitors, clients, and team members.

Responsibilities

• Greet clients, visitors, and vendors while providing exceptional customer service and assistance.
• Answer firm calls professionally and courteously and routing to the appropriate Firm member in a timely manner.
• Screening calls effectively to prevent solicitors from being transferred to Firm members.
• Answer virtual reception video calls and announce visitors for those locations quickly and efficiently.
• Provide callers with general information including company addresses, directions, website information, and related inquiries.
• Maintain reception and immediate conference rooms clean, organized, and professional appearance.
• Assist with conference room scheduling, setup, and hospitality services for meetings and events.
• Coordinate, order, and receive catering requests for Firm events.
• Validate visitor parking and log all validations.
• Maintain facility work order requests and communicate with building engineers to ensure office facilities are at the highest standards.
• Maintain and update the building directory board.
• Schedule overtime air conditioning.
• Coordinate with building management and outside vendors regarding office-related needs.
• Assist with onboarding coordination and office setup for new employees such as access cards.