Program Assistant I

Posting Details Posting Details LogoInstitution South Dakota State University Working Title Program Assistant I Posting Number CSA02854P Department SDSU-Records & Registration-Registrar Physical Location of Position (City) Brookings Posting Text South Dakota State University's Registrar's Office is seeking a Program Assistant I to join our team and provide essential support for student registration and academic records maintenance. This position serves as a key resource for students and campus partners, with primary responsibilities focused on student withdrawals, registration petitions, and readmission from suspension. The position also supports NCAA Division I athletic compliance by evaluating student-athlete academic records and eligibility, maintaining required documentation, and collaborating with the Athletic Department. In addition, the role responds to a variety of Registrar's Office inquiries and helps identify opportunities to improve processes. The Registrar's Office, also referred to as Records and Registration, is the guardian for official institutional academic records. The office provides a variety of services and information to students, advisors, faculty and academic units in support of students achieving academic goals. This position is located in Brookings, South Dakota. Must be authorized to work in the U.S. Sponsorship is not available for this position. Job Responsibilities: Responsible for coordinating key administrative functions within the Registrar's Office, including student withdrawals, petition processes (late drops, adds, refunds, fourth attempts, and readmission following suspension), and athletic compliance. Provides comprehensive support for Registrar's Office operations in alignment with SDSU's educational mission and strategic priorities. Benefits:SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university's guidelines. Knowledge, Skills & Abilities:Knowledge of: Technology and common office software applications Technology systems and tools used to support daily operations Skill & Ability to: Demonstrate adaptability, patience, efficiency, and empathy when working with others Interpret, apply, and communicate policies and procedures effectively Exercise sound judgement in determining when to resolve issues independently and when to escalate concerns Work collaboratively with colleagues while providing excellent customer service Manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail Application Procedures:This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted. Any offer of employment is contingent on the university's verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University's Drug and Alcohol Testing Policy 4:14. Posting Date 10/06/2026 Closing Date 10/20/2026 Open Until Filled No First Consideration DateAdvertised SalaryDuration of the Term 12 months If Other, describe durationAppointment Percent 100 Work Hours Full Time Typical Hours Worked Per WeekAppointment Type Regular Scope of Search External (includes Internal) If internal, define scope of searchThis position requires No Requirement If other, please indicateDepartment Description and Cultural ExpectationsSDState is the state's largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities. Equal Employment Opportunity Statement South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing View email address on click.appcast.io. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007. Phone: View phone number on click.appcast.io. Contact Information For additional information regarding this position or questions about the online application process, please contact Human Resources at View phone number on click.appcast.io. South Dakota State