Bank Teller

Job Summary

We are seeking an experienced Bank Teller for a direct hire opportunity in San Mateo, CA. This role is ideal for a customer-focused banking professional who enjoys building relationships, supporting branch growth, and providing accurate, efficient financial services to consumer and business clients.

The Bank Teller will support daily teller transactions, open and service accounts, identify customer needs, and recommend appropriate banking products and services. This is a strong opportunity for someone who values a professional branch environment, teamwork, community involvement, and long-term career stability in banking and consumer lending.

Key Responsibilities

- Interview and profile customers to understand their financial needs and recommend appropriate banking products and services.
- Open and support consumer and business accounts, including checking, savings, CDs, IRAs, and Trust and Estate Accounts.
- Process teller transactions accurately, maintain excellent balancing records, and respond to client account inquiries.
- Cross-sell bank products and services, refer customers to appropriate internal partners, and support branch profitability goals.
- Partner with management and business lines to identify sales opportunities and participate in assigned business development calls.
- Maintain compliance with banking regulations, new account procedures, documentation requirements, and Bank Secrecy Act guidelines.

Compensation and Benefits

- Compensation: $26.00 to $30.00 per hour.
- Job Type: Direct Hire.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Provide accurate teller transaction processing, cash handling, and account servicing.
- Open and maintain consumer and business deposit accounts with proper documentation.
- Identify customer needs, cross-sell banking products, and refer clients to appropriate banking partners.
- Support branch sales goals, customer retention, and business development activities.

- 6 to 10 years of banking, teller, new accounts, or branch customer service experience.
- Strong knowledge of bank products and services, including checking, savings, CDs, IRAs, and business banking services.
- Understanding of new account laws, account titling, required documentation, and banking compliance procedures.
- Ability to support Treasury Services needs such as remote deposit capture, armored service, and courier service.
- Strong cash handling, balancing, customer service, and problem-solving skills.
- Professional communication skills with the ability to handle difficult situations with tact, diplomacy, and a positive attitude.
- Ability to adhere to banking regulations, including Bank Secrecy Act requirements.
- Willingness to complete a minimum of 10 CRA volunteer hours per year during business hours.

Preferred Qualifications

- Prior experience supporting business banking clients or Treasury Services.
- Experience with customer profiling, needs-based selling, and branch business development.
- Strong track record of customer retention, relationship building, and referral generation.