Senior Quality Assurance Analyst

Senior Quality Assurance Analyst

NTT DATA Services is currently seeking a Senior Quality Assurance Analyst to join our team in Albany, New York (US-NY), United States (US). Overview of job: The Senior Quality Assurance (QA) Analyst will report to the QA project manager and work with a team of business and quality analysts to perform reviews and make recommendations for on-going changes, improvements and maintenance for the Medicaid Data Warehouse (MDW). The MDW was created as a central repository for all New York State Medicaid data and is one of the largest and most technologically advanced healthcare data and intelligence platforms in the United States. The system allows for self-service ad hoc queries, data extraction and analytics reporting.

Job Responsibilities Include:

• Assessing the quality of contractor submitted SDLC deliverables for adherence to contractual and functional requirements, including identification and documentation of QA issues and recommendations related to the implementation and maintenance of the MDW technical architecture
• Providing constructive feedback to ensure that system functionality will meet user needs
• Reviewing MDW contractor project artifacts throughout the system development life cycle for quality, compliance, and completeness, documenting the observations and findings using standard checklists and comment matrices
• Reviewing Disaster Recovery Plan and Testing, vendor Technical Design Documents (TDDs), Transition Plan and Deliverable Expectation Documents (DEDs)
• Performing technical reviews for appropriateness of change request assessment hours
• Reviewing vendor service level agreement (SLA) compliance
• Contribute to establishing and enhancing QA standards, frameworks, and procedures for business analysis and business process improvement.

Required Qualifications:

• Bachelor's degree in Information Technology, Business Administration, or related field
• 5+ years of experience managing requirements
• 5+ years of experience preparing Business Process Design documentation using BPMN 2.0 and related models
• 5+ years of experience with business process models and or use cases
• 3+ years of experience in quality assurance or auditing, conducting reviews of various system development life cycle documentation, and project and technical architecture design artifacts against pre-defined processes, standards and criteria
• 3+ years of experience working with the Medicaid data warehouse using reporting tools and performing analysis using SQL
• Experience working with teams of five or more staff
• Must be able/willing to be onsite 50% of the time at the client in Albany, NY.

Preferred Skills:

• 8+ years of experience in IT business analysis, testing, project management, or QA services
• PMI ‑ PBA, CBAP, or equivalent certification
• Certifications in Lean Six Sigma, Agile, PDCA, or Kanban
• 2+ years of experience in a healthcare or insurance domain

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $70,144 - $135,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.