General Manager | College

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The General Manager of Retail will provide guests with quality merchandise and excellent service by effectively managing all aspects of the merchandise operation, including, but not limited to, inventory control, staffing, training, cost controls, accounting procedures and the operation of all retail outlets.

ESSENTIAL FUNCTIONS

• Assist with the overall management of the relationship with the partner
• Overseeing all retail operations including brick & mortar stores, special and Olympic events, and game days
• Assist with the preparation of budgets, income statements, balance sheets, and capital expenditures
• Maintain proper inventory levels
• Develop training programs and train personnel, i.e., sales associates, inventory, cash handling, etc.
• Develop merchandising plan for all retail outlets
• Assist with marketing efforts across all channels including but not limited to brick & mortar and e-commerce retail stores in conjunction with KU marketing.
• Perform period end inventory
• Assist with all accounting and reporting functions and distribute to applicable parties in a timely manner
• Maintain product and service quality standards by conducting ongoing evaluations and investigating customer concerns
• Actively provide strategic vision and implementation for store refreshes and potential new retail locations
• Supervise assigned personnel, hire, terminate, discipline, evaluate performance and develop each employee to his/her potential
• Recommend and maintain preventative maintenance programs to protect the physical assets of Legends
• Implement and maintain effective communication with the client and all employees and attend relevant meetings with the client department staff
• Assist in the development of programs and/or product offerings that result in increased customer satisfaction
• Manage in compliance with established Legends' policies and procedures
• Ensure all cash handling procedures are in effect always
• Perform other related duties, tasks and responsibilities as required from time to time

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• At least 3 years' experience with merchandising and retail management of multiple facilities or related work experience
• Ability to promote and participate in a team environment
• Ability to understand written and oral direction and communicate with others
• Requires frequent lifting and carrying of 50 pounds. Hours may be extended or irregular to include nights, weekends and holidays
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training
• Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you
• Attend various Trade Shows, Conferences and Meetings as required

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Kansas University - Lawrence, KS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.