Clinical Program Director (Pharmacist)
Sitelabs
Clinical Program DirectorSiteLabs is an early-stage, technology-forward company transforming independent pharmacies into trusted community access points for wellness screenings, clinical trials, and patient navigation. We partner with health systems, pharma sponsors, and CROs to improve patient access and health outcomes. We believe the independent pharmacy is one of the most underutilized assets in the American healthcare system, and we are building the technology, partnership and programs to change that.Our vision is to improve access to healthcare for the 100M+ people that independent pharmacies touch every year. The majority of which are based in underserved areas. This will require that pharmacy staff practice at the top of their license and that pharmacies are able to participate in programs that make a measurable impact in their communities and generate sustainable, non-prescription revenue. If you are a pharmacist who shares that vision, we want to talk to you.This is not a traditional pharmacy role. You will lead one of the most ambitious rural health programs in South Carolina. This is a field program at real scale: 100+ screening events in the community over the next year, led by independent pharmacies.This rural health program activates a network of independent pharmacies as structured community care sites across three rural hub regions (Oconee, Abbeville, and Orangeburg) reaching approximately 2,000 adults through community screening events in the first year. As Clinical Program Director, you serve as SiteLabs' operational lead and own the program from launch through delivery.You will oversee pharmacy site activation and quality. You will take ownership of SiteLabs' established screening protocols and clinical escalation procedures, refining and improving them, not building them from the ground up. We have run these screenings before; your job is to make a proven model sharper and make it work at scale. You will lead pharmacy staff training and serve as the primary clinical counterpart to our academic health partner. You will start from an established playbook, strengthen it, and execute it in the field, spending several days per week on-site with partner pharmacies and at community screening events. You will also help establish and grow relationships with key stakeholders in the community and statewide, including the Department of Health and Human Services, South Carolina Pharmacists Association, health systems, health plans, and others. We are looking for a leader that will help extend the program's reach and create partnerships that will sustain it beyond the grant period. The balance of your time is remote.You will report to the Director of Clinical Operations and lead a dedicated program team including community engagement, care navigation, and technical staff.Core Responsibilities:Program LeadershipServe as SiteLabs' operational lead across the full program: launch, site activation, screening delivery, reporting, and closeoutOwn program execution against grant deliverables, timelines, and performance metrics, in coordination with our academic health partnerLead internal program reviews and represent SiteLabs in joint governance meetings with partnersClinical Protocols and QualityMaintain, refine, and continuously improve SiteLabs' established point-of-care screening protocol (blood pressure, HbA1c, lipid/glucose, and BMI)Build and maintain the clinical escalation process for crisis-level findings, including handoff pathways to partner clinics and emergency careConduct site readiness assessments, go-live quality reviews, and recurring on-site evaluations across the pharmacy networkPharmacy Activation and TrainingLead onboarding and activation of independent pharmacy partners, from readiness assessment through 30-day operational reviewRefine and deliver established pharmacy-facing training modules covering screening protocols, platform use, documentation, escalation, and patient navigationDeliver on-site training days at each pharmacy and verify staff competency through written assessment and supervised live screeningsClinician EngagementCo-lead quarterly cross-disciplinary case discussions that bring together primary care providers and participating pharmacistsSupport the delivery of an evidence-based chronic disease management training curriculum in partnership with academic facultyPartnership DevelopmentHelp establish and deepen relationships with key community and statewide partners, including but not limited to the Department of Health and Human Services, Pharmacists Association, health systems, health plans, and community organizationsRepresent SiteLabs at association meetings, community events, and partner briefings, identifying opportunities that extend the program's reach and support its sustainability beyond the grant periodPerformance and ReportingMonitor screening volume, referral completion, data quality, and site performance against program targetsPartner with our research and technical teams on dashboards, quarterly reporting, and continuous program improvement
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