Tier II Service Desk - Microsoft 365 & SharePoint Expert
National Capitol Contracting LLC
National Capitol Contracting LLC is seeking a Service Desk Specialist - Tier II for an onsite role in Alexandria, VA. You will deliver advanced Microsoft 365 support, primarily focusing on SharePoint Online, Teams, OneDrive, and Power Platform, while resolving escalated incidents and improving service reliability. The role requires experience with enterprise Microsoft 365 environments, strong root-cause analysis, and collaboration with engineers, cybersecurity, and government stakeholders. #J-18808-Ljbffr National Capitol Contracting LLC
- National Capitol Contracting is seeking a Service Desk Specialist - Tier II to join our team in support of the USPTO. This onsite role is based... ...provides advanced operational and technical support for Microsoft 365 collaboration services. You will investigate complex incidents...MicrosoftSharepoint
$55k - $67k
...National Capitol Contracting is seeking a Service Desk Specialist - Tier II to join our team in support of the... ...and technical support for Microsoft 365 collaboration services, resolves escalated... ...Tier II technical support for SharePoint Online, Microsoft Teams, OneDrive for...MicrosoftSharepointFor contractorsWork at office- ...Summary Aretum is seeking a Tier II Support Technician - Junior to... ...deliver responsive customer service while supporting both onsite... ...established procedures. Support Microsoft Windows, Microsoft 365 applications, Office 365 ProPlus, SharePoint, and Exchange Online....MicrosoftSharepointTemporary workWork at officeLocal areaRemote workRelocation
- National Capitol Contracting is seeking a Service Desk Specialist (Tier I) onsite in Alexandria, VA to support USPTO users of Microsoft 365. The role focuses on incident response,... ..., and end-user training for SharePoint Online, Teams, and OneDrive for Business...MicrosoftSharepoint
$45k - $50k
Overview National Capitol Contracting - Service Desk Specialist - Tier I (onsite in Alexandria, VA). This... ...providing primary customer support for Microsoft 365 collaboration services, and first-line operational support for SharePoint Online, Microsoft Teams, OneDrive for...MicrosoftSharepointFor contractorsWork at office- ...Clearance: Secret Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt,... ...staff. ~2+ years ServiceNow and Microsoft 365 in production. ~ Tier II Service... ...Microsoft 365 (Teams, Exchange, SharePoint), Intune/SCCM, Active Directory/...MicrosoftSharepointRemote work
- ...provides comprehensive Tier 1, Tier 2, and... ...Support services to sustain and enhance... ...: The Tier 2 Help Desk Specialist provides... ...with tools such as Microsoft Intune, SCCM/MECM,... ...platforms (Teams, SharePoint, Exchange Online)... ...Familiarity with Microsoft 365 collaboration...MicrosoftSharepointFor contractorsRemote work
- ...Ignite IT is seeking a Junior Service Desk Technician to support the U.S.... ...Windows operating systems Microsoft Office 365 applications (Outlook, Teams, OneDrive, SharePoint) Password resets and account... ...Escalate complex issues to Tier 2 support teams when appropriate...MicrosoftSharepointFull timeWork at officeRemote workFlexible hours
- ...Description GTSC seeks experienced Service Desk Agents, Tier 2, for support of the US House of... ...administration.Supporting Microsoft Windows 10 and Office 365 applications.Supporting mobile... ...Supporting Microsoft Office 365 Pro Plus, SharePoint, and Exchange Online.Experience...MicrosoftSharepointWork at officeLocal areaRemote work
- Aretum is hiring a Tier II Support Technician - Junior to deliver advanced technical support... ...administer Active Directory and support Microsoft 365 suites in a fast-paced federal... ...remote users, with a focus on customer service, documentation, and adherence to incident...MicrosoftRemote job
- ...is seeking a highly motivated Help Desk Specialist (Tier I/II) to support a 24/7 mission-critical... ...application sustainment, and end-user support services. The successful candidate will... ...Server, Linux, Active Directory, Microsoft 365, Exchange, or cloud-based environments...MicrosoftFor contractorsShift work
$88.6k - $147.6k
...Analytics and Integration Engineer II leads the coordination and... ...teamDeloitte’s Government & Public Services (GPS) practice - our people, ideas... ...tools such as Jira, SharePoint, and the Microsoft Power PlatformStrong Microsoft 365 skills (e.g., Excel, Power Point...MicrosoftSharepointLocal area- ...client call. You will own Tier 1 and Tier 2 support... ...staff, administer our Microsoft 365 and Entra ID... ...email, chat, phone, and desk-side at headquarters,... ...Exchange Online, Teams, and SharePoint/OneDrive permissions.... ...dedicated help desk, service desk, or desktop support...MicrosoftSharepointWork at officeRemote work
- ...STOPSO) is seeking a candidate for a Service Desk Analyst role supporting a high-... ...Responsibilities:Troubleshoot and resolve Tier I and II incidents including system... ...ticketing systemExperience supporting Microsoft Office, SharePoint, Internet Explorer, Java, and Adobe...MicrosoftSharepointFull timeContract workWork at officeMonday to Friday
- Help Desk Support, Tier II DeskSide Support Location: Alexandria, VA Work Environment: On-site with... ...OIG) Information Technology Support Services contract. To be eligible for this position... ...government customers Experience with Microsoft Windows operating systems and...MicrosoftRemote jobContract workTemporary workWork at office
- ...Summary The Professional Support II provides professional administrative... ...to Washington Headquarters Services (WHS), Facilities Services Directorate... ...management. Demonstrate proficiency in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Teams). Review documentation for...MicrosoftSharepointWork at officeLocal area
$30 - $35 per hour
...you. FusionTek is a Managed Service Provider established in 2007,... ...a Technical Support Engineer II (Systems Analyst) who embodies... ...Troubleshoot Windows, macOS, Microsoft 365, networking, server, and... ...Working knowledge of on-premise SharePoint administration Working knowledge...MicrosoftSharepointWork at officeImmediate startRemote workWork from homeShift work- ...We are seeking a customer service–focused Service Desk Specialist to provide timely and professional Tier II support to users. In this role... ...intermediate-level Microsoft Office applications, Microsoft... ...Internet Explorer, Microsoft SharePoint, Java, and Adobe Acrobat. Experience...MicrosoftSharepointContract workWork experience placementWork at officeRemote workMonday to FridayShift workNight shiftWeekend workDay shiftAfternoon shift
- ...Job Description Role SummaryThe Service Engineer II independently resolves more complex issues... ...I scope across devices, identity, Microsoft 365, networking fundamentals, and core business... ..., groups, mailbox permissions, SharePoint/Teams access issues) with judgment and...MicrosoftSharepointLocal area
- ...support of the USPTO. The role focuses on day-to-day administration, maintenance, and optimization of the Microsoft 365 collaboration environment, including SharePoint Online, Teams, and OneDrive for Business, with emphasis on reliability and efficiency. The engineer will...MicrosoftSharepoint
- Spry Methods is seeking a SharePoint Subject Matter Expert to serve as the technical authority for Microsoft 365 collaboration technologies. You will design, implement, and support enterprise SharePoint solutions while aligning with governance, security, and information...MicrosoftSharepoint
- ..., Network Engineering, and Service desk support to the Air Force Office... ..., they will provide Tier 1-3 support for IT incidents... ...Skills : Windows 10/11, Office 365 Preferred Skills : Remedy... ..., HP Printer networking, Microsoft OneDrive, SharePoint, Apple OS & iOS Working Conditions...MicrosoftSharepointFull timeContract workFor contractorsWork at officeWorldwideMonday to Friday
- ...team in support of the USPTO. This onsite role in Alexandria, VA focuses on administering and optimizing Microsoft 365 collaboration services, including SharePoint Online, Teams, and OneDrive, with emphasis on governance, security, and operations. Responsibilities include...MicrosoftSharepoint
- ...onsite role focuses on engineering, operations, maintenance, integration, and lifecycle support for the enterprise Microsoft 365 environment, including SharePoint Online, Teams, OneDrive for Business, and Power Platform. The Senior Systems Engineer will monitor system...MicrosoftSharepoint
- A leading IT services provider in Virginia is seeking an experienced Program Manager to oversee the Tier 1 and Tier 2 IT services. Responsibilities include ensuring... ...Ideal candidates are proficient with Microsoft Project and SharePoint. Competitive benefits and a focus on...MicrosoftSharepoint
- ...skilled and detail-oriented Microsoft 365 Administrator with proven experience... ...issues, and provide Tier 2/3 support. • Manage user... ...permissions across Microsoft 365 services. • Document configurations,... ...5 services (Exchange Online, SharePoint Online, Teams, Azure AD). •...MicrosoftSharepoint
$39.42 per hour
...Job Title: Deskside Support Technician (Tier II) Location: Washington, DC Type:... ...and address tickets dispatched from the Service Desk or identified by on-site users Perform... ...level agreements Utilize Windows 10, Microsoft Office, Microsoft Exchange, Outlook, and...MicrosoftContract workWork at officeLocal area$60k - $72.5k
...Arlington, VA As an IT/Help Desk Coordinator at... ...providing first- and second-tier support that keeps end users... ...support, resolve incidents and service requests, participate in... ...and Mac devices Support Microsoft 365 — mail flow, Teams, SharePoint, OneDrive; elevate what’s...MicrosoftSharepointTemporary workWork at officeLocal areaRemote workFlexible hoursShift work- ...Engineer to support the USPTO. You will manage the enterprise Microsoft 365 environment, ensuring reliability and modernization. The role... ...maintenance, integration, and lifecycle support for collaboration services, with hands-on work in SPFx, React, JavaScript, HTML, CSS, and...MicrosoftSharepoint
- ...is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging... ...they call or walk into the customer service center, remotely, or at the customer’s... ...deploy enterprise workstations using Microsoft Endpoint Configuration Manager (SCCM)...MicrosoftFull timeRemote workMonday to Friday
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