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Tier II Service Desk - Microsoft 365 & SharePoint Expert

National Capitol Contracting LLC

National Capitol Contracting LLC is seeking a Service Desk Specialist - Tier II for an onsite role in Alexandria, VA. You will deliver advanced Microsoft 365 support, primarily focusing on SharePoint Online, Teams, OneDrive, and Power Platform, while resolving escalated incidents and improving service reliability. The role requires experience with enterprise Microsoft 365 environments, strong root-cause analysis, and collaboration with engineers, cybersecurity, and government stakeholders. #J-18808-Ljbffr National Capitol Contracting LLC

Vacancy posted 10 hours ago
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